We have openings for :- Chennai, Bangalore, Delhi, Hyderabad, Pune, Mumbai, Ahmedabad.Key Responsibilities:-Tele calling and Client Engagement:Prospecting: Identify and contact new potential clients via phone to introduce the company's services and generate interest.Client Relationship Building: Build rapport with existing clients to maintain strong relationships and identify opportunities for upselling or cross-selling.Service Promotion: Effectively communicate the benefits and value of the company's air freight, ocean freight, and customs brokerage services.Meeting Coordination:Meeting Setup: Arrange meetings between clients and the sales team or senior management (HODs) to facilitate business discussions and negotiations.Scheduling: Manage calendars to ensure efficient scheduling of meetings, minimizing conflicts and maximizing productivity.Quotation Management:Quotation Creation: Prepare and customize quotations for clients based on their specific needs and requirements.Quotation Sharing: Send quotations to clients and ensure they are well-informed about the services and pricing.Follow-up: Conduct regular follow-ups on quotations to address client queries, provide additional information, and close deals.Sales Support and Administration:Data Entry: Maintain accurate records of client interactions, meetings, and quotations in the CRM system or other relevant databases.Sales Reports: Assist in preparing sales reports and providing insights to help the sales team and management make informed decisions.Sales Materials: Ensure that all sales materials, such as brochures and service sheets, are up-to-date and readily available for distribution.Communication and Collaboration:Internal Communication: Liaise with the sales team, operations, and other departments to ensure seamless coordination and effective communication.Client Feedback: Collect feedback from clients and relay it to relevant teams to improve services and processes.

Job Summary: The ESG Specialist/Manager is responsible for developing, implementing, and managing the companys environmental, social, and governance (ESG) strategies and initiatives. This role involves driving sustainability and social responsibility efforts, monitoring ESG performance, ensuring compliance with regulations, and developing volunteering programs.Key Responsibilities:ESG Strategy Development: Develop and implement ESG policies, strategies, and programs aligned with the company's goals and industry best practices. Collaborate with senior management to integrate ESG considerations into business strategies and decision-making processes.Sustainability Initiatives: Lead and support sustainability projects and initiatives aimed at reducing environmental impact, promoting social responsibility, and improving governance practices. This includes overseeing plantation drives, marine cleanups, and biodiversity loss initiatives across India.Compliance and Reporting: Ensure compliance with relevant ESG regulations, standards, and reporting requirements, including ISO 14001 certification. Prepare and oversee the development of ESG reports and disclosures, including annual sustainability reports and regulatory filings.Stakeholder Engagement: Engage with internal and external stakeholders, including employees, investors, regulators, and community representatives, to communicate ESG initiatives and gather feedback. This includes building relationships with NGOs and foundations to support environmental and social programs. Address ESG-related inquiries and concerns from stakeholders.Volunteering Programs: Build and manage volunteering programs that align with the company's ESG goals.Data Management and Analysis: Monitor and analyze ESG performance metrics and data. Implement systems and processes to track ESG goals and objectives, and report on progress to senior management.Risk Management: Identify and assess ESG-related risks and opportunities. Develop and implement risk mitigation strategies and action plans.Training and Awareness: Develop and deliver training programs and materials to raise ESG awareness and promote best practices among employees. Foster a culture of sustainability and social responsibility within the organization.Benchmarking and Research: Conduct research on ESG trends, best practices, and emerging regulations. Benchmark the company’s ESG performance against industry standards and competitors.

We have openings for Sales support at our Mumbai, New Delhi, Hyderabad, Bangalore, Chennai, Ahmedabad, Pune.Key ResponsibilitiesTelecalling and Client Engagement:Prospecting: Identify and contact new potential clients via phone to introduce the company's services and generate interest.Client Relationship Building: Build rapport with existing clients to maintain strong relationships and identify opportunities for upselling or cross-selling.Service Promotion: Effectively communicate the benefits and value of the company's air freight, ocean freight, and customs brokerage services.Meeting Coordination:Meeting Setup: Arrange meetings between clients and the sales team or senior management (HODs) to facilitate business discussions and negotiations.Scheduling: Manage calendars to ensure efficient scheduling of meetings, minimizing conflicts and maximizing productivity.Quotation Management:Quotation Creation: Prepare and customize quotations for clients based on their specific needs and requirements.Quotation Sharing: Send quotations to clients and ensure they are well-informed about the services and pricing.Follow-up: Conduct regular follow-ups on quotations to address client queries, provide additional information, and close deals.Sales Support and Administration:Data Entry: Maintain accurate records of client interactions, meetings, and quotations in the CRM system or other relevant databases.Sales Reports: Assist in preparing sales reports and providing insights to help the sales team and management make informed decisions.Sales Materials: Ensure that all sales materials, such as brochures and service sheets, are up-to-date and readily available for distribution.Communication and Collaboration:Internal Communication: Liaise with the sales team, operations, and other departments to ensure seamless coordination and effective communication.Client Feedback: Collect feedback from clients and relay it to relevant teams to improve services and processes.RequirementsExperience: At least 3 year of experience in a sales support or telemarketing role, preferably in the logistics or freight forwarding industry.Education: Bachelor's degree in Marketing, Sales, or a related field.Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. Proficiency in CRM software and Microsoft Office is advantageous.Language: Fluency in English; proficiency in local languages may be required depending on the location.Performance MetricsCall Volume: Achieve a set number of calls per day/week to meet sales targets.Meeting Setup Rate: Successfully arrange a specified number of meetings per month.Quotation Conversion Rate: Monitor and improve the conversion rate of quotations to sales.Client Satisfaction: Maintain high client satisfaction ratings through effective communication and follow-up.Kindly revert if interested and also send your updated CV with following details at recruitments@robinsonsglobal.com