Risk Operations Analyst

Greetings From Sutherland!!

This role will have you working on Product Health work within the Behavioral Insights Team

(FKA Risk Management).

As part of the Risk Operations team, you will work primarily with Risk Machine Learning, Behavioral Insights Analysts and Integrity Analysts to assist with the identification of emerging risk vectors, customer behavior and macro pattern recognition. You will review risk issues and actions centered around Cash App transactions with a primary focus on datasets involving the full spectrum of Cash App customers. You will be empowered to assist our internal partners with their escalations, by leveraging strong investigation and organizational skills.

Essential Responsibilities:

• Conduct time-sensitive and comprehensive investigations with a heavy influence on learning about common fraud vectors and tagging them appropriately.
• Demonstrate strong attention to detail to ensure each record is clearly and accurately documented for future reference.
• Review and action accounts in accordance with policy and procedure.
• Monitor activities in customer accounts, through the analysis and review of exception surveillance reports.
• Demonstrates ability to identify problems/concerns.
• Foster a culture of accountability, collaboration, speed, innovation, excellence and a fun work environment while continuously elevating the quality and caliber of our controls.
• Review suspicious documentation, information, and behaviors to determine if there is high risk or fraudulent activity present.
• Review and identify changes in device usage, determine if emulated devices are used and review IP addresses for significant changes, time zone mismatches and if international time zones appear through the use of internal and vendor supplied tools.
• Investigate and resolve fraud and financial issues that require a high level of attention to detail.
• Surface issues, provide feedback on current processes to internal stakeholders.
• Respond promptly and exercise exceptional communication skills with our internal stakeholders in an effort to optimize each contact.

Required Experience and Skills:

• Undergraduate/Graduate (

  Eg: Certified Anti-Money Laundering Specialist - CAMS or Certified Fraud Examiner (CFE) are preferred.

• Exp 1 of 5 years of experience in a compliance, risk management, or audit role, ideally within a regulated industry like banking or financial services.Hands-on experience with KYB, AML, sanctions, and watchlist monitoring, as well as managing and investigating compliance cases.
• Technical Skills:Proficiency in compliance and risk management tools, such as AML software and case tracking systems.Solid understanding of regulatory frameworks, including AML, PEP, human trafficking, and sanctions.
• Soft Skills:Strong analytical and problem-solving abilities, with the capacity to interpret and synthesize complex data.Excellent communication skills for collaboration with internal and external stakeholders.High attention to detail and strong organizational skills.
• Excellent Communication Can Apply.

• Freshers are Not Eligible

• 24/7 Shifts and Rotational Weeks offs (5 days working a week)

• CFE/CAMS Certification Must Apply

• ROI - JAM, Assessment & Operations Round

• Two-way cab facility only in night shift within 25Kms only from office premises

• Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only.

• Out of station candidates are Strictly not eligible

• Pursuing education candidates are strictly not eligible.

NOTE- NO WORK FROM HOME.

Sutherland never requests payment or Favors in exchange for Job Opportunities.

Contact :HR Hajera (7416270242)