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29 Job openings at RipplesIndia Group
Google Workspace Sales

Mumbai Metropolitan Region

4 years

Not disclosed

On-site

Full Time

Role Summary We are seeking a motivated GWS (Google Workspace) Sales professional to drive upselling initiatives, deepen product adoption, and strengthen customer relationships. The ideal candidate will work closely with reseller partners, internal teams, and customers to maximize usage, satisfaction, and business growth for Google Workspace solutions, focusing on SMB and Mid-Market segments. Responsibilities Upselling and Product Adoption: Identify and pursue opportunities to upsell Google Workspace products, boosting customer usage and satisfaction.Partner Collaboration: Build and maintain strong relationships with reseller partners to generate new business opportunities and expand the customer base.Customer Engagement: Drive proactive communication with customers to cultivate product usage, ensure adoption, and maintain high satisfaction levels.Cross-functional Coordination: Work closely with Marketing and Product teams to enhance customer experiences and influence product development based on feedback. Key Skills Bachelor's degree or equivalent practical experience.Minimum 4 years of experience in sales or relationship management within the IT industry.Proven experience in cloud sales and SaaS sales, particularly targeting SMB and Mid-Market customers.Strong English communication skills for seamless interactions with internal and external stakeholders.Excellent multitasking abilities, capable of managing shifting priorities and deadlines.Results-driven mindset with a focus on customer success and business growth. Bottom of Form

Corporate Sales Manager - IT Solutions

Hyderabad, Telangana, India

0 years

Not disclosed

On-site

Full Time

Corporate Sales Manager – IT Solutions We are looking for an experienced and driven Account Manager – Sales to lead business development and key account management in the IT infrastructure space. The ideal candidate will have experience in selling a wide range of IT solutions including server storage, networking, cloud computing, and security solutions. This role involves managing corporate relationships, driving revenue growth, and working closely with C-level executives to close large deals. Key Responsibilities Drive direct sales and business development activities across IT infrastructure offerings (Servers, Storage, Networking, Security, Cloud, System Integration, etc.) Identify new business opportunities and evaluate markets for potential growth Handle key corporate accounts and maintain long-term relationships with clients Implement strategic marketing and sales plans to achieve revenue targets Lead end-to-end deal creation and closure processes Collaborate with internal teams to align business goals and ensure customer satisfaction Gather competitor intelligence and assess market dynamics for positioning Handle corporate tie-ups and manage client engagement at the CXO level Ensure retention and growth of key accounts by delivering tailored solutions Key Skills IT Infrastructure Sales Solution Selling Key Account Management Enterprise Client Handling (CTO/CIO level) System Integration Solutions Cloud & Security Solutions Show more Show less

Sr. Executive - VAPT

Mumbai Metropolitan Region

3 - 6 years

Not disclosed

On-site

Full Time

Seeking a skilled security tester (3–6 yrs) to perform VAPT, threat modeling, and configuration reviews across web, mobile apps, servers, and networks. Strong hands-on with tools like Burp Suite, Nessus, Qualys, and Kali Linux. Must know OWASP Top 10. CEH/OSCP/CPTE certified Designation - Sr. Executive/ AM Location - Prabhadevi Mumbai Work - Work from Office Key Responsibilities Conduct thorough testing of Web Applications to identify Vulnerabilities and Weaknesses. Perform vulnerability assessments to identify potential security risks and provide recommendations for remediation. Create and maintain secure configuration documentation to ensure proper configuration and alignment with industry best practices. Conduct vulnerability assessment of servers/devices OS, Database and Middleware of multiple technologies windows and non- windows Configuration Review for OS, Database, Middleware, Network devices, Security Devices, and as per CIS benchmark. Web application security assessments, including manual testing and analysis, hands on use of automated web application vulnerability scanning/testing tools. Carry out Mobile application testing for Android and iOS by utilizing SAST & DAST methodologies. Perform Threat Modelling for new and existing applications. Experience 3-6 years post BCA/ B.Sc. (Computers)/ B.Tech. / MCA / M.Tech. etc. Technical Skills Familiar with tools like Nessus, QualysGaurd, Tenable, Burp suite, Wireshark, Postman, Frida, Kali Linux, etc. Owasp Top 10 and Security Concepts Vulnerability Management Vulnerability Assessment and Penetration Testing (VAPT) Certification OSCP Certified Ethical Hacker [CEH v12] Certified Penetration Testing Expert [CPTE] Certified Information Security & Ethical Hacker [CISEH] Show more Show less

Google Workspace Sales

Mumbai Metropolitan Region

4 years

Not disclosed

On-site

Full Time

Role Summary We are seeking a motivated GWS (Google Workspace) Sales professional to drive upselling initiatives, deepen product adoption, and strengthen customer relationships. The ideal candidate will work closely with reseller partners, internal teams, and customers to maximize usage, satisfaction, and business growth for Google Workspace solutions, focusing on SMB and Mid-Market segments. Responsibilities Upselling and Product Adoption: Identify and pursue opportunities to upsell Google Workspace products, boosting customer usage and satisfaction. Partner Collaboration: Build and maintain strong relationships with reseller partners to generate new business opportunities and expand the customer base. Customer Engagement: Drive proactive communication with customers to cultivate product usage, ensure adoption, and maintain high satisfaction levels. Cross-functional Coordination: Work closely with Marketing and Product teams to enhance customer experiences and influence product development based on feedback. Key Skills Bachelor's degree or equivalent practical experience. Minimum 4 years of experience in sales or relationship management within the IT industry. Proven experience in cloud sales and SaaS sales, particularly targeting SMB and Mid-Market customers. Strong English communication skills for seamless interactions with internal and external stakeholders. Excellent multitasking abilities, capable of managing shifting priorities and deadlines. Results-driven mindset with a focus on customer success and business growth. Bottom of Form Show more Show less

Company Secretary - Manager

Mumbai Metropolitan Region

5 years

Not disclosed

Remote

Full Time

Qualified Company Secretary with 3–5 years’ experience in listed companies. Responsible for handling securities contracts, stock exchange and clearing corporation compliance, SEBI regulations, company secretarial functions, and regulatory filings. Mandatory Requirements Qualified Company Secretary (CS) with ICSI membership 3–5 years of experience as a CS & Compliance Officer in a listed company Experience in NBFC/BFSI sector preferred Work Location: Prabhadevi, Mumbai Work Mode: On-site only (No WFH) Grade: Manager / Senior Manager Key Result Areas (KRAs) Regulatory Compliance: Ensure end-to-end compliance with SEBI, RBI, Companies Act, and other applicable financial laws. Board & Shareholder Meetings: Manage board, committee, and AGM meetings including notices, agendas, minutes, and resolutions. Statutory Filings & Records: Timely submission of filings with ROC/SEBI and upkeep of statutory registers and records. Secretarial Audits & Inspections: Handle secretarial/internal audits, SEBI inspections, and compliance reporting. Liaison & Legal Support: Interface with regulators (ROC, SEBI, RTA) and assist in legal/compliance matters as required. Key Skills Required In-depth knowledge of SEBI, RBI, Companies Act Hands-on with board process, minutes, resolutions Proficient in statutory filings & secretarial software tools Strong in compliance audits & stakeholder communication Understanding of insider trading & listed company norms Show more Show less

Non IT Recruiter

Ghaziabad, Uttar Pradesh, India

20 years

Not disclosed

Remote

Full Time

Job Description: Recruiter – Non-IT Roles Company RipplesIndia Group (www.ripplesindia.com) We are a 20+ year-old leadership hiring and recruitment consulting firm, enabling organizations to build smarter, growth-ready teams across India. Location: Remote / WFH Preferred: Candidates based in Delhi-NCR or major metro cities About The Role We are hiring Recruiters (Non-IT) to manage end-to-end hiring mandates for clients in Manufacturing, Engineering, Logistics, FMCG, and Pharma sectors. You’ll be working on mid to senior-level mandates, directly interacting with client HRs or hiring managers to understand job requirements, source relevant candidates, and ensure closures within defined timelines. Key Responsibilities Understand client requirements, industry, and role expectations in depth Source candidates via job portals, LinkedIn, internal databases, and referrals Conduct screening calls to evaluate candidates' fitment, interest, and expectations Share qualified CVs with clients and coordinate interview scheduling Maintain candidate pipeline and timely follow-ups Manage offer negotiations and ensure joining follow-through Keep recruitment tracker and MIS updated on Wati or internal tools You Must Have 2–6 years of Non-IT recruitment experience (agency or consulting background preferred) Strong sourcing and screening skills, Good communication skills (written + verbal) in English and Hindi Experience using Naukri, Shine, LinkedIn, or internal ATS tools Ability to manage multiple mandates and work independently We’re Hiring From These Industries Recruitment/Staffing Agencies (specializing in Non-IT hiring) HR consulting firms serving industrial or healthcare sectors Internal HR/TA roles in Pharma, FMCG, or Manufacturing (with multi-role exposure) Compensation & Benefits Competitive fixed salary (based on experience) Attractive incentives on target achievement Work-from-home flexibility with performance tracking How To Apply Email your resume to kamakshi.sharma@ripplesindia.co.in Subject line: Non-IT Recruiter – [Your Name] Show more Show less

BD Executive - Recruitment Services

Ghaziabad, Uttar Pradesh, India

20 years

Not disclosed

Remote

Full Time

Job Description: Business Development Executive – Recruitment Services Company RipplesIndia Group (www.ripplesindia.com) We are a 20+ year-old leadership hiring and recruitment consulting firm, enabling organizations to build smarter, growth-ready teams across India. Location: Remote / WFH (Client visits as needed) Preferred: Candidates based in Delhi-NCR or major metro cities About The Role We’re hiring a Pure Business Development professional (no delivery role) to drive new client acquisition for our recruitment services in the Manufacturing, BFSI, and Healthcare sectors. Your role will be to reach out to decision-makers, understand their hiring needs, and onboard them as clients with clear deliverables and timelines. Key Responsibilities Identify and engage new potential clients through calls, emails, and LinkedIn Pitch recruitment services to CXOs, CHROs, Plant HRs, and Business Heads Set up meetings, conduct discovery calls, and understand hiring pain points Share tailored proposals, negotiate commercials, and close mandates Maintain a strong and active pipeline of leads and prospects Coordinate internally for mandate handover to the delivery team You Must Have 3–8 years of B2B sales or business development experience Prior experience in recruitment/staffing, HR consulting, or B2B service sales Proven ability to acquire mid to large enterprise clients Strong communication, pitching, and closing skills Ability to work independently and manage the full sales cycle We’re Hiring From These Industries Recruitment & Staffing Agencies (in client acquisition roles) HR Tech / ATS platforms (e.g., Naukri RMS, Zoho Recruit, HireCraft – in enterprise sales roles) Payroll/Compliance/Background Verification firms (B2B service sales) SaaS / B2B Platforms selling to HR, Admin, or Founders (e.g., CRM, performance tools, AI HR platforms) Compensation & Benefits Competitive fixed salary (based on experience) Attractive incentives per client onboarded or mandate closed Quarterly performance bonuses for revenue contribution How To Apply Email your resume to kamakshi.sharma@ripplesindia.co.in Subject line: BD Executive – Recruitment | [Your Name] Show more Show less

Govt Sales - Data Centre Solutions

Delhi, India

10 years

Not disclosed

On-site

Full Time

Government Sales – Data Centre Solutions We are looking for a results-driven Senior Sales Manager – Government Sales with 5–10 years of experience in the IT sector, specializing in enterprise networking and data center solutions within the Government vertical , particularly in BFSI and PSU domains . The ideal candidate will have a deep understanding of government procurement processes, a strong OEM connect, and a proven track record in handling large-scale projects in public sector sales. Key Responsibilities Sales Strategy & Planning Develop and implement government-focused sales strategies, especially for BFSI and PSU sectors. Identify and prioritize key target accounts and create detailed account plans. Engage regularly with OEM partners to align on business objectives. Business Development Identify and pursue new business opportunities in the government space. Build strong relationships with key decision-makers and influencers in government bodies. Stay abreast of market trends and evolving customer needs. Sales Execution Manage the full sales cycle: lead generation to contract closure. Present and pitch enterprise solutions effectively to clients. Create high-quality proposals and respond to RFPs/RFQs tailored to client requirements. Account Management Maintain and grow existing accounts with a focus on customer satisfaction. Explore cross-sell and upsell opportunities. Review account performance and take proactive steps to address gaps. Team Leadership & Collaboration Coordinate with pre-sales, technical, and delivery teams for successful project execution. Mentor junior team members and contribute to knowledge sharing. Participate in strategy discussions and contribute to refining the government sales approach. Key Skills Government sector sales Enterprise networking & data center solutions BFSI & PSU client expertise OEM relationship management Public sector procurement knowledge Strong communication & presentation Strategic planning & execution Client relationship management GEM portal operations Proposal and RFP response drafting Show more Show less

AWS Solution Architect

Mumbai Metropolitan Region

3 years

Not disclosed

On-site

Full Time

Role Summary We are looking for a skilled AWS Certified Solution Architect – Professional with 3+ years of experience to lead end-to-end AWS solution design and client engagement in the Mumbai region. This role demands technical expertise, strong business acumen, and project ownership to deliver scalable, secure, and cost-effective cloud solutions. Key Responsibilities Understand client objectives and provide consultative AWS architecture guidance. Design robust AWS-based solutions aligned with best practices and business needs. Create architecture diagrams, technical specifications, and supporting documentation. Act as a business owner for regional projects – manage timelines, budgets, and quality. Collaborate with cross-functional internal teams and external stakeholders. Ensure compliance with security standards and implement AWS security best practices. Optimize cloud costs and recommend cost-efficient AWS configurations. Stay updated with AWS services, trends, and advancements. Key Skills AWS Certified Solutions Architect – Professional (Mandatory). 3+ years of hands-on experience designing and delivering AWS-based architectures. Strong knowledge of cloud infrastructure, virtualization, and networking concepts. Proven ability to engage with CXOs and technical stakeholders effectively. Excellent communication, documentation, and presentation skills. Project ownership mindset with experience managing end-to-end delivery. Familiarity with DevOps tools and methodologies (preferred). Local market knowledge of Mumbai businesses (a plus). Show more Show less

BDE Recruitment Sales

Work From Home

3 - 31 years

INR 2.4 - 3.6 Lacs P.A.

Remote

Full Time

Business Development Executive – Recruitment Services Company: RipplesIndia Group (www.ripplesindia.com) We are a 20+ year-old leadership hiring and recruitment consulting firm, enabling organizations to build smarter, growth-ready teams across India. Location: Remote / WFH (Client visits as needed) Asset Requirement: candidate must have a high speed new age laptop, proper work station and highspeed broadband connection. Preferred: Candidates based in Delhi-NCR About the Role: We’re hiring a Pure Business Development professional (no delivery role) to drive new client acquisition for our recruitment services in the Manufacturing, BFSI, and Healthcare sectors. Your role will be to reach out to decision-makers, understand their hiring needs, and onboard them as clients with clear deliverables and timelines. Key Responsibilities: Identify and engage new potential clients through calls, emails, and LinkedIn Pitch recruitment services to CXOs, CHROs, Plant HRs, and Business Heads Set up meetings, conduct discovery calls, and understand hiring pain points Share tailored proposals, negotiate commercials, and close mandates Maintain a strong and active pipeline of leads and prospects Coordinate internally for mandate handover to the delivery team Must Have:· 3–8 years of B2B sales or business development experience Prior experience in recruitment/staffing, HR consulting, or B2B service sales Proven ability to acquire mid to large enterprise clients Strong communication, pitching, and closing skills Ability to work independently and manage the full sales cycle We’re Hiring From These Industries:· Recruitment & Staffing Agencies (in client acquisition roles) HR Tech / ATS platforms (e.g., Naukri RMS, Zoho Recruit, HireCraft – in enterprise sales roles) Payroll/Compliance/Background Verification firms (B2B service sales) SaaS / B2B Platforms selling to HR, Admin, or Founders (e.g., CRM, performance tools, AI HR platforms)

Business Development Executive – Recruitment Services

Work From Home

3 - 31 years

INR 2.4 - 3.6 Lacs P.A.

Remote

Full Time

Business Development Executive – Recruitment Services Company: RipplesIndia Group (www.ripplesindia.com) We are a 20+ year-old leadership hiring and recruitment consulting firm, enabling organizations to build smarter, growth-ready teams across India. Location: Remote / WFH (Client visits as needed) Asset Requirement: candidate must have a high speed new age laptop, proper work station and highspeed broadband connection. Preferred: Candidates based in Delhi-NCR About the Role: We’re hiring a Pure Business Development professional (no delivery role) to drive new client acquisition for our recruitment services in the Manufacturing, BFSI, and Healthcare sectors. Your role will be to reach out to decision-makers, understand their hiring needs, and onboard them as clients with clear deliverables and timelines. Key Responsibilities: Identify and engage new potential clients through calls, emails, and LinkedIn Target List Building via Apollo.io, ZoomInfo, Lusha, Adapt.io etc. LinkedIn i.e. Phantombuster, TexAu, Dripify etc. Pitch recruitment services to CXOs, CHROs, Plant HRs, and Business Heads Set up meetings, conduct discovery calls, and understand hiring pain points Share tailored proposals, negotiate commercials, and close mandates Maintain a strong and active pipeline of leads and prospects Coordinate internally for mandate handover to the delivery team Must Have:· 3–8 years of B2B sales or business development experience Prior experience in recruitment/staffing, HR consulting, or B2B service sales Proven ability to acquire mid to large enterprise clients Strong communication, pitching, and closing skills Ability to work independently and manage the full sales cycle We’re Hiring From These Industries:· Recruitment & Staffing Agencies (in client acquisition roles) HR Tech / ATS platforms (e.g., Naukri RMS, Zoho Recruit, HireCraft – in enterprise sales roles) Payroll/Compliance/Background Verification firms (B2B service sales) SaaS / B2B Platforms selling to HR or Founders (e.g., CRM, performance tools, AI HR platforms)

PL/SQL Developer

Guindy, Tamil Nadu, India

0 years

None Not disclosed

On-site

Full Time

Role Summary We are seeking a skilled PL/SQL Developer with a strong foundation in Oracle technologies to join our team. The ideal candidate will be responsible for developing, maintaining, and optimizing PL/SQL code, ensuring performance, data integrity, and alignment with business requirements. Familiarity with Siebel CRM workflows and a proactive approach to issue resolution are essential. Knowledge of ODI/OBIEE will be an added advantage. Key Responsibilities Collaborate with business analysts, project managers, and stakeholders to gather and understand requirements. Develop and maintain PL/SQL objects including triggers, functions, procedures, packages, views, and jobs. Ensure the security, integrity, and compliance of data with organizational standards. Monitor and support critical functionalities, resolving issues proactively. Perform performance tuning of complex SQL queries to ensure system efficiency. Review and write high-quality, maintainable code following industry best practices. Individually develop and test new features and functionalities. Maintain standard PL/SQL codebase and documentation. Key Skills Proficiency in Oracle SQL and PL/SQL (queries, triggers, procedures, functions, packages, views, jobs). Understanding of Siebel CRM workflows. Strong problem-solving skills and ability to work independently. ```Experience in performance tuning of SQL queries. Knowledge of ODI/OBIEE (preferred but not mandatory). Good communication skills for effective user interaction. Ability to translate business requirements into technical solutions.

Software Engineer (Java+AWS)

Guindy, Tamil Nadu, India

0 years

None Not disclosed

On-site

Full Time

Role Summary We are looking for a Full Stack AWS Software Engineer with strong experience in Java Spring Boot, ReactJS, and AWS application setup. The role involves developing and maintaining web/mobile applications, handling DevOps tasks, and working closely with users and cross-functional teams. Key Responsibilities Develop and maintain full-stack applications using Java Spring Boot and ReactJS. Set up and monitor AWS applications (alerts, logging, tuning). Build CI/CD pipelines using GitLab. Interface with users for system analysis and support. Work within Agile/Scrum and TDD environments. Collaborate with internal teams and external vendors. Key Skills Java, Spring Boot, ReactJS, REST APIs, Microservices AWS (Application setup & monitoring) GitLab CI/CD, DevOps practices Agile & TDD experience Strong communication skills Exposure to Azure/SAP BTP (nice to have)

SAP ABAP + FICO

Guindy, Tamil Nadu, India

0 years

None Not disclosed

On-site

Full Time

Role Summary We are hiring experienced SAP Techno-Functional Consultants with strong ABAP expertise and good functional understanding of FICO. This role involves working closely with Finance users, leading technical development, and ensuring timely delivery of business solutions. The role is a 60% ABAP and 40% FICO functional mix. Key Responsibilities Gather and analyze Finance-related requirements and prepare technical specifications. Develop ABAP solutions including reports, forms (Smartforms, Adobe), BDC, and LSMW. Perform debugging, performance tuning, and system integration. Handle client issues, ensure smooth deployment via SolMan, and provide post-go-live support. Prepare and maintain documentation, test cases, and manage RICEFW objects. Key Skills Strong experience in ABAP (ALV, Dialog, OOPs, Data Dictionary). Functional knowledge of SAP FICO processes. Expertise in BDC, LSMW, RFCs, IDOCs, Smartforms, and Adobe Forms. Good communication and multitasking abilities. Familiarity with SAP Solution Manager and performance optimization tools.

Full Stack Developer (Azure + .Net)

Guindy, Tamil Nadu, India

0 years

None Not disclosed

On-site

Full Time

Role Summary We’re looking for a Full Stack Developer with strong experience in Microsoft Azure, .NET, ReactJS, and DevOps practices. The role involves developing cloud-based applications, managing Azure infrastructure, and collaborating with users and cross-functional teams. Key Responsibilities Build and maintain full-stack web/mobile apps (.NET, ReactJS, Node.js). Set up and monitor Azure applications (alerts, logs, tuning). Develop CI/CD pipelines using GitLab. Work directly with users for support and enhancements. Collaborate in Agile/SCRUM and TDD environments. Key Skills .NET, ReactJS, REST APIs, Microservices Azure setup, monitoring, and optimization CI/CD (GitLab), DevOps practices Exposure to AWS/SAP BTP (nice to have) Strong communication and problem-solving skills

SAP ABAP + SDMM

Guindy, Tamil Nadu, India

0 years

None Not disclosed

Remote

Full Time

Role Summary We are looking for an experienced SAP Techno-Functional Consultant with strong expertise in ABAP and functional knowledge of SAP SD and MM modules. The ideal candidate should possess a solid understanding of both technical development and business processes, with the ability to manage multiple projects, deliver high-quality solutions, and effectively communicate with stakeholders. Key Responsibilities Analyze business requirements and translate them into technical specifications. Design, develop, and implement SAP ABAP solutions across SD and MM modules. Develop classical and interactive reports using ALV, dialog programming, smart forms, and object-oriented ABAP. Manage data migration and uploads using BDC and LSMW. Create and maintain technical documentation including functional specs, technical specs, and testing documents. Perform debugging, performance tuning, runtime analysis, and SQL trace for issue resolution and optimization. Develop and maintain Remote Function Calls (RFC), batch jobs, and workflows. Collaborate with functional teams to ensure solutions align with business requirements. Handle multiple deliverables and manage priorities across concurrent projects. Provide support for ongoing SAP initiatives and post-implementation activities. Key Skills Strong knowledge of SAP ABAP Workbench and Data Dictionary. Proficiency in classical and interactive report development using ALV. Expertise in smart forms, dialog programming, and object-oriented ABAP. Hands-on experience with BDC, LSMW, and data migration techniques. Strong debugging and performance tuning skills using runtime analysis and SQL trace. Experience in RFC development, batch job scheduling, and workflow troubleshooting. Good understanding of SAP SD and MM functional processes.

Java Tech Lead

Guindy, Tamil Nadu, India

8 years

None Not disclosed

On-site

Full Time

Location:Guindy/Chennai Experience: 8+ years Job Hours : 8.30 - 5.30 / 11.30 - 8.30 Job Summary We are seeking a skilled and motivated Java Tech Lead with hands-on experience in API development to lead our backend engineering team. You will be responsible for designing scalable Java-based backend services and APIs that drive core business applications. This role blends deep technical expertise with strong leadership to deliver high-performance, secure, and maintainable systems. The ideal candidate brings a passion for technology, a track record in RESTful API development, and the ability to mentor and guide teams through complex projects Key Responsibilities Lead end-to-end development of RESTful APIs using **Java, Spring Boot**, and related technologies. Architect scalable and secure backend services and ensure alignment with business goals. Conduct code reviews, set coding standards, and guide the team on best practices. Collaborate with cross-functional teams including product, frontend, DevOps, and QA. Ensure robust API documentation (Swagger/OpenAPI) and maintain version control standards. Handle API authentication/authorization using OAuth2, JWT, etc. Drive continuous integration and deployment (CI/CD) practices. Monitor system performance and troubleshoot production issues. Stay updated with backend trends and recommend improvements. Required Skills Strong core Java skills (preferably Java 11+). Expertise in **Spring Boot**, REST APIs, and Microservices. Experience with **RDBMS (MySQL/PostgreSQL)** and **NoSQL (MongoDB/Redis)**. Solid understanding of Git, CI/CD pipelines, and API versioning. Familiar with **Docker, Kubernetes**, and deployment on **AWS/GCP/Azure**. Excellent problem-solving and communication skills. 2+ years in a leadership or mentoring role.

Agent - Customer Support

haryana

0 - 4 years

INR Not disclosed

On-site

Full Time

The Customer Support Representative is responsible for providing excellent customer service by addressing and resolving customer inquiries, issues, and concerns through various communication channels. This role focuses on ensuring customer satisfaction and maintaining a positive company image. Responding to customer inquiries via phone, email, chat, the Customer Support Representative troubleshoots and resolves customer issues in a timely and efficient manner. They provide product and service information to customers, escalating complex issues to higher-level support or relevant departments when necessary. Additionally, they document and maintain records of customer interactions and transactions, identifying recurring customer issues to improve products and services. The Customer Support Representative also plays a role in assisting in the development of customer support processes and documentation. The ideal candidate for this role should be a graduate with experience in customer service. They should possess proven experience in a customer support role, excellent communication and interpersonal skills, strong problem-solving and multitasking abilities. Proficiency in using customer support software and tools is required, along with the ability to demonstrate patience and empathy in dealing with customer issues.,

The cleaned title from the string Lead SRE is Lead SRE .

thane, maharashtra

8 - 15 years

INR Not disclosed

On-site

Full Time

As a Senior Lead Site Reliability Engineer (SRE) based in Thane/Lower Parel, you will be responsible for ensuring the reliability, availability, scalability, and efficiency of systems. Your role will involve designing, implementing, and governing systems to meet reliability standards, developing incident response processes, and collaborating with development teams to integrate reliability into application design. You will also be tasked with supporting continuous system improvements, managing platform tools, and ensuring minimal downtime. Key Responsibilities: - Design, implement, and govern systems for reliability, availability, and scalability. - Develop incident response processes for quick resolution of issues. - Collaborate with development teams to ensure applications are designed with reliability in mind. - Perform competitive analysis to minimize downtime. - Support IT architecture alignment, integration design, and reviews. - Manage platform tools for high availability and disaster recovery in on-premises and cloud infrastructure. - Mentor team members and work closely with vendor IT teams. Key Result Areas: - Assist SRE team in deployment and technical functions related to DAST and IAST for vulnerability assessment. - Maintain and monitor application environments, including patching and upgrades. - Ensure application availability, scalability, and fault tolerance. - Contribute to solution architecture and evaluate trade-offs in cost, performance, and scalability. - Collaborate on deployment plans and adhere to security and enterprise standards. - Lead a team of SREs to ensure system performance meets business and technical requirements. Qualifications & Experience: - Education: BE/B.Tech./ME/M.Tech./MCA - 8-15 years of relevant experience in SRE, IT infrastructure management, and application lifecycle best practices. - Strong knowledge of cloud infrastructure, disaster recovery, and IT security frameworks. - Excellent collaboration skills with internal and vendor teams. - Leadership experience is a plus.,

Title Senior Manager

maharashtra

5 - 9 years

INR Not disclosed

On-site

Full Time

You are an experienced Senior Manager - Talent Acquisition (TA) responsible for leading recruitment efforts, particularly focused on BPO bulk hiring. With over 5 years of experience in BPO recruitment and a solid background in HR management, you possess exceptional English communication skills. Your primary responsibilities include developing and implementing effective talent acquisition strategies for BPO bulk hiring, managing a team of recruiters to ensure high performance, overseeing the end-to-end recruitment process, collaborating with senior management to understand hiring needs, and tracking recruitment metrics to enhance hiring strategies. You are also expected to prioritize candidate experience, ensure compliance with company policies and labor laws, stay informed about market trends, and maintain a competitive edge in talent acquisition. Additionally, you should have a minimum of 5 years of BPO bulk hiring experience, a Bachelor's degree in HR or related field, proven track record in managing recruitment in a dynamic environment, strong leadership skills, and proficiency in recruitment tools and technologies. Your ability to excel under pressure, meet deadlines, and promote best practices in recruitment and selection will be critical to your success in this role.,

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