Revops Specialist

We are looking for a Revenue Operations Specialist to optimize processes, manage revenue technology, and provide data-driven insights that support sales, marketing, and customer success teams. This role will be instrumental in streamlining workflows, enhancing operational efficiency, and enabling informed business decisions.

Key Responsibilities:

• Process Optimization:

• Streamline and improve sales, marketing, and customer success processes to enhance efficiency and productivity.
• Implement and manage lead routing, sales processes, and customer onboarding workflows.
• Identify bottlenecks in the customer journey and implement solutions.

• Data Analytics & Reporting:

• Analyze key metrics across the revenue cycle, including sales funnel performance, marketing attribution, and customer retention rates.
• Develop and maintain dashboards and reports to track performance and provide actionable insights to leadership.
• Support revenue forecasting and pipeline management through data-driven insights.

• Technology Management:

• Manage and optimize CRM systems (e.g., Salesforce, HubSpot), marketing automation tools, and customer success platforms.
• Ensure data integrity and seamless integration across all technology platforms.
• Implement automation to streamline manual processes and improve data flow.

• Cross-Functional Collaboration:

• Work closely with sales, marketing, and customer success teams to align on revenue goals and objectives.
• Facilitate communication and collaboration between teams to ensure strategic alignment and data transparency.

Required Qualifications and Skills:

• Bachelor's degree in Business, Marketing, Finance, or a related field
• 24 years of experience in Revenue Operations, Sales Operations, or similar roles
• Strong analytical skills and proficiency in data visualization and reporting tools (e.g., Excel, Tableau, Power BI)
• Hands-on experience with CRM platforms (Salesforce, HubSpot) and marketing automation tools
• Process-oriented mindset with an ability to identify inefficiencies and implement improvements
• Strong problem-solving skills and attention to detail
• Ability to work collaboratively with cross-functional teams and manage multiple priorities