Revenue Operations Analyst

Job brief

We are looking for a Revenue Operations Associate to manage and optimize the revenue operations process.

You will be responsible for working closely with the sales and marketing teams to align efforts, and using data and analytics to measure and improve performance.

The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

Responsibilities:

• Ensure accurate and timely generation of customer invoices.
• Review and reconcile billing data to maintain records' integrity.
• Oversee timely collection of payments and minimize outstanding receivables.
• Reconcile customer accounts and resolve payment discrepancies.
• Generate AR aging reports and communicate with clients for overdue payments.
• Process customer payments and apply them accurately to respective invoices.
• Collaborate on automation initiatives to enhance process accuracy and speed.
• Review and analyze Revenue performance, providing variance analyses and explanations.
• Manage and optimize the revenue operations process
• Work closely with the Delivery and Finance teams to align efforts and ensure a seamless customer experience
• Use data and analytics to measure and improve performance, including tracking key metrics.
• Collaborate with Delivery & Finance to identify and implement process improvements
• Stay up-to-date on industry trends and best practices in revenue operations
• Identify and resolve challenges and issues within the revenue operations process
• Provide training and support to team members on revenue operations best practices and tools
• Contribute to the development and continuous improvement of the revenue operations process

Requirements and skills:

• 3-4 years of experience in revenue operations / O2C / BFM
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance
• Excellent communication and collaboration skills, with the ability to work effectively with a team
• Knowledge of the sales process and the companys target audience and goals
• Ability to conduct market and customer research to identify opportunities for growth
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects
• Flexibility and adaptability to change
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills
• Bachelor’s degree in business, Finance, or a related field

Standard Excel Skills:

1. V Lookup and X Lookup
2. Conditional Formatting based on the formula.
3. Index & Match Functions.
4. Sumif & Sumproduct Functions.
5. Pivot Tables & Slicers Usability
6. IF & Nested If Functions
7. AND/ OR Function
8. Countif/Countifs, Min/Max, Goal Sick Function
9. Offset Function
10. Macro Basic