Location: Chennai Role: Product Marketer Experience: 0-2 years Job Description Are you a curious storyteller who loves turning ideas into helpful, easy-to-understand content? If so, we’d love to meet you! We’re looking for an entry-level Product Marketer to help us educate, support, and inspire our users. You’ll work closely with our Product, Customer Support, Customer Success, and Sales teams to make sure our customers get the most out of what we build. What you’ll do Create and update clear, friendly help articles so users can solve problems on their own Run product webinars that show off new features or teach users tips and tricks Interview happy customers and turn their wins into engaging case studies Set up simple customer emails to announce new features or share helpful resources Help manage and improve how our apps and integrations are listed on partner Pages. What we’re looking for You know how to explain things in a simple and clear way You’re curious and not afraid to figure out how tools work You enjoy helping people and aren’t shy about speaking in a live webinar You can juggle a few projects and keep things on track You’re a collaborative team player Bonus points (Nice to have) Familiarity with help centers or writing support articles Experience with email tools (like SendGrid, HubSpot, Brevo, or similar) Any exposure to SaaS and tech tools

Location: Chennai Role: Product Marketer Experience: 0-2 years Job Description Are you a curious storyteller who loves turning ideas into helpful, easy-to-understand content? If so, we’d love to meet you! We’re looking for an entry-level Product Marketer to help us educate, support, and inspire our users. You’ll work closely with our Product, Customer Support, Customer Success, and Sales teams to make sure our customers get the most out of what we build. What you’ll do Create and update clear, friendly help articles so users can solve problems on their own Run product webinars that show off new features or teach users tips and tricks Interview happy customers and turn their wins into engaging case studies Set up simple customer emails to announce new features or share helpful resources Help manage and improve how our apps and integrations are listed on partner Pages. What we’re looking for You know how to explain things in a simple and clear way You’re curious and not afraid to figure out how tools work You enjoy helping people and aren’t shy about speaking in a live webinar You can juggle a few projects and keep things on track You’re a collaborative team player Bonus points (Nice to have) Familiarity with help centers or writing support articles Experience with email tools (like SendGrid, HubSpot, Brevo, or similar) Any exposure to SaaS and tech tools

Job Description We are looking for self-motivated professionals with an obsession to deliver WOWs to customers and an ability to thrive in a fast paced environment to join our Inside Sales team. A sales specialist will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects, and winning customers. Responsibilities: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure. Close sales and achieve the monthly/quarterly quotas Research accounts, identify key players and generate interest Maintain and expand your database of prospects within your assigned Territory Perform effective online demos to prospects Requirements: Proven inside sales experience Track record of over-achieving quota Strong phone presence and expertise dialing dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with CRM Excellent verbal and written communications skills Strong listening and presentation skills Ability to multitask, prioritise, and manage time effectively Shift - US (6PM - 3AM)

Job Location - Chennai (Work from office) We are seeking a talented and experienced Web Graphic Designer to join on a full time role at Surveysparrow. As a Graphic Designer, you will play a key role in creating visually stunning and compelling designs for our digital platforms, marketing campaigns, and product presentations. Your primary responsibility will be to collaborate with our product and content marketing teams to understand our products and their features, and convert them into a captivating marketing vision that resonates with our target audience. Responsibilities: Collaborate with the creative and content marketing teams to understand product features and translate them into visually appealing marketing materials. Design and create engaging digital assets, including websites, banners, social media visuals, email templates, and other marketing collaterals. Collaborate with multi media designers to create visually engaging graphics, storyboards and other motion graphics assets. Develop intuitive and user-friendly website layouts and wireframes that align with our brand identity and design guidelines. Ensure consistency and coherence of visual elements across all digital platforms and marketing campaigns. Stay up-to-date with industry trends and best practices in web and graphic design, and implement innovative design techniques to enhance user experience. Collaborate with front-end developers to ensure seamless integration of design elements and optimize visual aesthetics. Conduct thorough quality checks to ensure the accuracy and precision of design deliverables before final deployment. Identify and address design-related issues and challenges, proposing creative solutions to enhance overall design processes and outcomes. Manage multiple design projects simultaneously, adhering to project timelines and deadlines. Requirements: Solid portfolio demonstrating expertise in web and print design, with a focus on marketing materials and digital assets is a must. Applications without a link to the portfolio will not be entertained. Keen eye for iconography and minimalist design principles. A strong visual thinker who puts images before words. Bachelor's degree in Graphic Design, Web Design, or a related field. Or a strong portfolio displaying relevant experience. 1-2 years of experience as a Web Graphic Designer, preferably in a product-based company or similar environment. Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma and other relevant tools. Strong understanding of layout principles, visual hierarchy, graphic aesthetics, and typography. Excellent problem-solving skills and ability to think creatively to overcome design challenges. Knowledge of HTML and CSS is a good bonus, with the ability to work closely with front-end developers. Strong attention to detail, with an emphasis on accuracy and precision. Ability to work collaboratively in a team environment and effectively communicate design concepts and ideas. Excellent time management skills and ability to handle multiple projects and deadlines simultaneously.

Job Title - UX/UI Designer Job Location - Chennai (Work from Office) The Impact You Will Create: Take initial concepts and wireframes and build them into complete, end-to-end product experiences. Translate product and customer requirements into intuitive, visually compelling, and easy-to-use designs. Collaborate closely with Product Managers, fellow Product Designers, and Engineers to iterate on new features and user journeys. Solve complex design problems with scalable and user-friendly solutions by deeply understanding user workflows and needs. Continuously explore, refine, and improve design flows, delivering both high-level concepts and detailed interaction designs. Use solution validation studies (user research, testing, feedback loops) to support and validate design decisions. What We’re Looking For: 1-2 years of experience as a Product Designer, preferably working in B2B or SaaS products. Strong understanding of fundamental design principles and user-centered design practices. Experience working with or contributing to design systems. A solid portfolio showcasing real-world projects, clear design thinking, and well-articulated design processes. Proficiency in modern design tools like Figma (prototyping skills are a plus). Strong problem-solving mindset and the ability to break down complex problems into simple, usable solutions. Ability to collaborate effectively with cross-functional teams and communicate design decisions clearly. Familiarity with AI tools and an openness to integrating them thoughtfully into your design workflow. A growth mindset — you are curious, open to feedback, collaborative, and eager to sharpen your skills.

Job Title - UX/UI Designer Job Location - Chennai (Work from Office) The Impact You Will Create: Take initial concepts and wireframes and build them into complete, end-to-end product experiences. Translate product and customer requirements into intuitive, visually compelling, and easy-to-use designs. Collaborate closely with Product Managers, fellow Product Designers, and Engineers to iterate on new features and user journeys. Solve complex design problems with scalable and user-friendly solutions by deeply understanding user workflows and needs. Continuously explore, refine, and improve design flows, delivering both high-level concepts and detailed interaction designs. Use solution validation studies (user research, testing, feedback loops) to support and validate design decisions. What We’re Looking For: 1-2 years of experience as a Product Designer, preferably working in B2B or SaaS products. Strong understanding of fundamental design principles and user-centered design practices. Experience working with or contributing to design systems. A solid portfolio showcasing real-world projects, clear design thinking, and well-articulated design processes. Proficiency in modern design tools like Figma (prototyping skills are a plus). Strong problem-solving mindset and the ability to break down complex problems into simple, usable solutions. Ability to collaborate effectively with cross-functional teams and communicate design decisions clearly. Familiarity with AI tools and an openness to integrating them thoughtfully into your design workflow. A growth mindset — you are curious, open to feedback, collaborative, and eager to sharpen your skills.

Job Location - Chennai (Work from office) Passionate about solving complex problems??? Are you a person who can design meaningful experiences?? Join us as a Product Designer!!!!! The Impact You Will Create In The Job Generate ideas, from foundational concepts with big ripple effects to small UI interactions, with fellow designers, product managers, and developers. Bring a user focus to these brainstorming sessions. Take initial concepts and mockups and own the process of building them out into entire end-to-end experiences within the product. Translate customer and product requirements into visual form that make information compelling, easy to understand, and actionable. Work alongside Product Managers, other Product Designers, and Engineers to iterate on new features and user journeys talented systems thinker and problem solver who can connect the dots between various user groups and industry workflows and turn them into simple intuitive design solutions and flows. Constantly exploring concepts, tweaking flows, or refining designs that represent the big-picture work. Partner with PMs on problem validation studies to understand the problem space you're operating within. Leverage solution validation studies to validate your solutions and proposed directions. Who we’re looking for: 2-4 years of hands-on experience as a UI/ UX/Product Designer Prototype skills through tools such as Sketch, Figma, XD, etc. Strong collaboration skills— excited about building relationships with our internal teams. A strong portfolio showcasing your process and work and demonstrating user-centered design methods and principles, including quantitative and qualitative research methods. Strong communication skills—can clearly articulate the “why” behind your design decisions to cross-functional teams; comfortable giving and receiving feedback. Ability to prioritize, manage, and execute work in a rapidly growing fast-paced, and ambiguous environment.  If you have a passion for learning about users and designing solutions that solve their needs, we'd like to hear from you.

Job Description We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should have in SaaS or software product company in a customer-facing role and a strong empathy for customers, and a passion for growth. Be the Single point of contact for your customers post-sales. Training and onboarding customers. Build a relationship with your key accounts and the stakeholders, and ensure customers have the optimal experience with SurveySparrow.. Work closely with sales teams and sales leaders to assist in winning business and ensuring that clients are successful. Conduct quarterly business reviews with your customers. Initiate regular meetings with your customers. Showcase newly released features and maximize the usage of relevant features. Share the product roadmap with the customer when needed and help the product team with early feedback. Collect customer requirements/feedback and bring that back to the product and engineering team. Monitor user/account health score Identify upsell opportunities and ensure renewals. Control churn. Skills Required: 3-5 years of experience in SaaS or software product company in a customer-facing role. Active listening skills and Effective communication. Excellent verbal and written communication skills. Strong empathy for customers and passion for growth. Result-oriented and has great attention to detail. Shift Timings - US Market 6:30 PM - 3:30 AM Job Location - Chennai (Work from Office)

Shift Timings - US Shift - 6 PM - 3 AM Job Location - Chennai (Work From Office) Job Brief We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Responsibilities Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed. Requirements and Skills Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills BA/BS degree in Business Administration, Sales or relevant field

Location - Chennai (Work from office) Job Overview: We are seeking a dynamic and creative Webinar and Community Marketer to join our marketing team. The ideal candidate will have a proven track record in hosting engaging webinars and podcasts, building and nurturing online communities, and creating high-quality video content. This role requires excellent public speaking and communication skills, experience in product marketing, and the ability to create compelling content that drives engagement and fosters a sense of belonging within our community. Experience in the SaaS industry is a bonus. Key Responsibilities: Webinar Hosting & Management: Plan, organize, and host webinars that educate, engage, and generate leads. Coordinate with speakers, manage the logistics, and ensure the successful execution of each event. Podcast Hosting & Production: Develop, host, and produce engaging podcast episodes. Identify relevant topics and guests, manage recording schedules, and promote the podcast to grow the audience. Community Building: Build, grow, and engage with our online community across platforms (social media, forums, etc.). Foster meaningful connections, encourage participation, and create initiatives that boost member engagement. Video Content Creation: Create and edit high-quality video content (e.g., tutorials, interviews, promotional materials) to support marketing initiatives and engage the audience. Product Marketing: Work closely with the product marketing team to align community and webinar content with product messaging and positioning. Create and promote content that highlights product features and benefits, driving product awareness and adoption. Public Speaking & Communication: Serve as a spokesperson and advocate for the brand, delivering presentations, webinars, and podcasts in a confident and engaging manner. Content Strategy: Collaborate with the content team to align community, webinar, and product marketing content with the overall marketing strategy, ensuring that all messaging supports brand goals. Analytics & Reporting: Track and analyze key performance metrics for webinars, podcasts, community engagement, and product marketing initiatives. Use insights to improve future events and content strategies. Collaboration: Work closely with cross-functional teams, including content, product, customer success, and sales, to ensure community, webinar, and product marketing initiatives align with broader business goals. Key Requirements: Experience in Hosting Webinars & Podcasts: Minimum 2+ years of experience hosting and managing webinars and/or podcasts. Community Building Experience: Proven track record of growing and managing online communities. Product Marketing Experience: Minimum 1-2 years of experience in product marketing, with a strong understanding of product positioning, messaging, and go-to-market strategies. SaaS Experience: Previous experience in a B2B SaaS environment is a strong plus. Familiarity with SEO , content strategy, and lead generation is a plus Video Creation Skills: Experience creating and editing video content for marketing purposes. Excellent Communication & Public Speaking Skills: Confident in speaking publicly and delivering engaging content to an audience. Tech Savvy: Familiarity with webinar platforms, podcast tools, video editing software, and social media community platforms. Organizational Skills: Strong ability to manage multiple projects simultaneously and meet deadlines. Creative Mindset: Ability to think outside the box and create unique, engaging content that resonates with the audience. Analytical Mindset: Experience using analytics to track the success of community, content, and product marketing initiatives.

Location - Chennai (Work from office) Job Overview: We are seeking a dynamic and creative Webinar and Community Marketer to join our marketing team. The ideal candidate will have a proven track record in hosting engaging webinars and podcasts, building and nurturing online communities, and creating high-quality video content. This role requires excellent public speaking and communication skills, experience in product marketing, and the ability to create compelling content that drives engagement and fosters a sense of belonging within our community. Experience in the SaaS industry is a bonus. Key Responsibilities: Webinar Hosting & Management: Plan, organize, and host webinars that educate, engage, and generate leads. Coordinate with speakers, manage the logistics, and ensure the successful execution of each event. Podcast Hosting & Production: Develop, host, and produce engaging podcast episodes. Identify relevant topics and guests, manage recording schedules, and promote the podcast to grow the audience. Community Building: Build, grow, and engage with our online community across platforms (social media, forums, etc.). Foster meaningful connections, encourage participation, and create initiatives that boost member engagement. Video Content Creation: Create and edit high-quality video content (e.g., tutorials, interviews, promotional materials) to support marketing initiatives and engage the audience. Product Marketing: Work closely with the product marketing team to align community and webinar content with product messaging and positioning. Create and promote content that highlights product features and benefits, driving product awareness and adoption. Public Speaking & Communication: Serve as a spokesperson and advocate for the brand, delivering presentations, webinars, and podcasts in a confident and engaging manner. Content Strategy: Collaborate with the content team to align community, webinar, and product marketing content with the overall marketing strategy, ensuring that all messaging supports brand goals. Analytics & Reporting: Track and analyze key performance metrics for webinars, podcasts, community engagement, and product marketing initiatives. Use insights to improve future events and content strategies. Collaboration: Work closely with cross-functional teams, including content, product, customer success, and sales, to ensure community, webinar, and product marketing initiatives align with broader business goals. Key Requirements: Experience in Hosting Webinars & Podcasts: Minimum 2+ years of experience hosting and managing webinars and/or podcasts. Community Building Experience: Proven track record of growing and managing online communities. Product Marketing Experience: Minimum 1-2 years of experience in product marketing, with a strong understanding of product positioning, messaging, and go-to-market strategies. SaaS Experience: Previous experience in a B2B SaaS environment is a strong plus. Familiarity with SEO , content strategy, and lead generation is a plus Video Creation Skills: Experience creating and editing video content for marketing purposes. Excellent Communication & Public Speaking Skills: Confident in speaking publicly and delivering engaging content to an audience. Tech Savvy: Familiarity with webinar platforms, podcast tools, video editing software, and social media community platforms. Organizational Skills: Strong ability to manage multiple projects simultaneously and meet deadlines. Creative Mindset: Ability to think outside the box and create unique, engaging content that resonates with the audience. Analytical Mindset: Experience using analytics to track the success of community, content, and product marketing initiatives.

As an Intern in Product Design based in Chennai, working from the office, you will play a crucial role in transforming initial concepts and mockups into complete end-to-end experiences within the product. Your responsibility will include translating customer and product requirements into visually appealing forms that not only convey information effectively but also prompt action. Collaborating with Product Managers, fellow Product Designers, and Engineers, you will iterate on new features and user journeys. You are expected to be a talented systems thinker and problem solver, capable of bridging the gap between diverse user groups and industry workflows to create intuitive design solutions and flows. Your role will involve continuous exploration of concepts, refinement of designs, and adjustment of flows to align with the overall vision. Furthermore, you will leverage solution validation studies to ensure the validity of your proposed directions. We are seeking a 2025 graduate or a soon-to-be graduate in a design or related field who possesses a solid understanding of fundamental design principles and has experience working with or contributing to a design system. A robust portfolio showcasing your design process and work is essential, demonstrating proficiency in user-centered design methods and principles, incorporating both quantitative and qualitative research techniques. Proficiency in modern design tools, with a preference for Figma, and the ability to prototype and test ideas are expected from the ideal candidate. You should exhibit critical and analytical thinking skills by asking pertinent questions before proposing solutions. Converting complex problems into elegant visuals should be one of your strengths. Moreover, familiarity with AI tools and the ability to seamlessly integrate them into your workflow will be advantageous. Effective communication and collaboration skills are essential, as you will need to articulate your decisions and collaborate efficiently with cross-functional teams. A curious, collaborative nature, openness to feedback, and a strong desire for personal growth as a designer are qualities we value in potential candidates.,

Job Description We are looking for self-motivated professionals with a passion for delivering WOW experiences to customers and the ability to thrive in a fast-paced environment to join our Inbound Sales team. As an Inbound Sales Specialist , you will play a key role in driving customer acquisition and revenue growth by managing inbound leads, qualifying prospects, and converting them into loyal customers. You should be comfortable handling a high volume of inbound calls and emails, generating interest, understanding customer needs, and guiding them through the sales process. Willingness to travel , as needed, is important—this role may occasionally require in-person meetings or client visits based on business needs. Responsibilities: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure. Close sales and achieve the monthly/quarterly quotas Research accounts, identify key players and generate interest Maintain and expand your database of prospects within your assigned Territory Perform effective online demos to prospects Requirements: Proven inside sales experience Track record of over-achieving quota Strong phone presence and expertise dialing dozens of calls per day Proficient with corporate productivity and web presentation tools Experience working with CRM Excellent verbal and written communications skills Strong listening and presentation skills Ability to multitask, prioritise, and manage time effectively Shift timings - 12:30 PM - 9:30 PM

As a Product Marketer based in Kochi, Kerala, you will play a crucial role in collaborating with the sales team to develop sales enablement materials. This includes creating sales presentations, product guides, and competitive analysis to support the sales process effectively. Your responsibilities will also involve delving into the realm of Video Marketing. You will be tasked with developing compelling storyboards and scripts for video content, transforming product modules into engaging videos, and creating innovative short and long-form video content to captivate the audience. Your technical expertise will be essential in crafting video narratives that resonate with the target audience. Staying abreast of the latest video marketing trends and technologies will be crucial to ensure that the content remains fresh and relevant. Market Research will be a significant aspect of your role, where you will conduct thorough research to identify customer needs, analyze market trends, and assess the competitive landscape. By analyzing data and insights, you will contribute to the development of customer personas and segmentations, thereby assisting in shaping effective marketing strategies. Collaboration will be key as you work with strategic partners to develop joint marketing initiatives. This will involve creating co-branded campaigns, events, and collateral to enhance brand visibility and drive engagement. Tracking and reporting on partner marketing activities will allow you to evaluate effectiveness and return on investment. Your involvement in Website Management will require you to support efforts to update content, optimize user experience, and ensure accurate product information on the company website. By collaborating with design and development teams, you will implement enhancements to drive continuous improvement. Monitoring website analytics and making data-driven recommendations will be essential to enhance performance. In the realm of Social Media and Content Creation, you will be responsible for drafting engaging social media posts, contributing to content marketing materials such as blog articles, white papers, and case studies, and collaborating with the creative team to create visually appealing content that resonates with the audience. User Education will also be a core aspect of your role, involving the development of user education materials such as product documentation, tutorials, and video guides. By conducting user research and collaborating with the customer success team, you will gather feedback to improve user education materials and enhance the overall user experience.,

As an Intern in Product Design located in Chennai, you will play a crucial role in shaping end-to-end experiences within the product. Your responsibilities will include taking initial concepts and mockups and transforming them into compelling, easy-to-understand, and actionable visual forms that align with customer and product requirements. You will collaborate with Product Managers, Product Designers, and Engineers to iterate on new features and user journeys. Additionally, your role will involve connecting various user groups and industry workflows to create simple, intuitive design solutions. You will constantly explore concepts, tweak flows, and refine designs to ensure that they represent the big-picture work effectively. Leveraging solution validation studies, you will validate your solutions and proposed directions. We are looking for a 2025 graduate (or graduating soon) from a design or related field who possesses a strong grasp of fundamental design principles and has experience working with or contributing to a design system. A strong portfolio showcasing your process, work, and user-centered design methods is essential, including proficiency in modern design tools such as Figma and the ability to prototype and test ideas. Critical thinking and analytical skills are crucial in this role, as you will be expected to ask the right questions before jumping to solutions. You should be able to convert complex problems into intuitive and elegant visuals, as well as be familiar with AI tools and integrate them thoughtfully into your workflow. Effective communication and collaboration skills are key, as you will need to articulate decisions and work effectively with cross-functional teams. We are looking for individuals who are curious, collaborative, open to feedback, and eager to grow as a designer.,