Retail sales officer

Company Description

Capital Small Finance Bank, headquartered in Jalandhar, Punjab, began its journey in 2000 and became India’s first Small Finance Bank in April 2016. With over two decades of experience, the bank has built a strong retail-focused franchise, serving the middle-income group's aspirations with affordable credit, secure deposits, and everyday banking solutions. The bank's portfolio spans agriculture, MSMEs, mortgages, and retail banking, reinforcing growth across regions. As a trusted primary banker, Capital Small Finance Bank aids customers in saving, borrowing, and growing securely at every life stage.

Role Description

This is a full-time on-site role for a Retail Sales Officer based in Chandigarh. The Retail Sales Officer will be responsible for providing excellent customer service, generating leads, handling sales operations, and managing channel sales. The candidate will interact with customers daily, ensuring a high level of customer satisfaction and engagement while focusing on achieving sales targets and expanding the customer base.

Qualifications

• Customer Service and Communication skills
• Lead Generation skills
• Sales Operations and Channel Sales skills
• Excellent interpersonal and negotiation skills
• Ability to work independently and manage time effectively
• Previous experience in retail banking or sales is a plus
• Bachelor's degree in Business, Marketing, or a related field