Retail Sales Manager (Savings Portfolio)

About WeRize

Founded in 2019 by Vishal Chopra and Himanshu Gupta, WeRize is building India's largest full stack fintechplatform for 500 million underserved middle-class customers who live in 5000+ small towns of India. WeRize (Wortgage technologies pvt ltd) also owns RBI registered NBFC subsidiary (Wortgage Finance pvt ltd). This customer segmentis not served by privatesector banks, Insurersand Mutual Fund companies due to their low ticket-size and lifetime value and is dependent on PSU/Govt. banks. PSU/Government banks rarely provide financial products beyond basic savings accounts and these customers lack access to unsecured loans, MSME loans, credit cards, affordable housing loans, loan against property , health and life insurance and investment products.

WeRize manufactures innovative unsecured consumer credit, mortgages, loan against property, MSME loans,savings and insurance products designed for this customer base keeping in mind their needs, requirements and purchasing power, with a view to add a layer of financial security to their lives and enable access to credit.While customers in these geographies use smartphones, they need properguidance and support when purchasing the right financial products for themselves. So, a pure digital model doesn't work for this segment. WeRize has innovated on this front through its Finance ki online dukaan (Social Shopify of Finance), a first of its kind social distribution tech platform in the financial services space that educates and enables local financially literate freelancers across these small towns to source business through online and offline channels, recommend the right financial product(s) to customers as well as provide after sales support.These freelancers, who are located in more than 5000+ towns and cities, earn as much as INR 30,000 a month from WeRize in commissions.

werize.com

Role Overview

We are seeking an experienced and result-driven professional to lead our Retail Sales (Savings Portfolio) function. The role involves driving customer acquisition, portfolio growth, and relationship management for savings products across defined regions, while ensuring compliance, productivity, and profitability. The ideal candidate will have strong experience in retail banking sales and people management.

Key Responsibilities:

Sales & Business Development

• Drive acquisition of new customers for savings products (CASA/SB accounts, term deposits, etc).
• Achieve monthly and annual business targets on new account openings, balances, and cross-
• Develop and execute sales strategies to expand the retail customer base.

Portfolio Management

• Monitor and improve average balances in the savings portfolio.
• Enhance customer engagement to drive usage of banking services and increase wallet share.
• Work closely with product teams to launch and drive initiatives for portfolio deepening.

Team Management

• Lead, coach, and mentor the sales team to ensure achievement of targets.
• Conduct regular reviews, provide feedback, and ensure productivity benchmarks are met.
• Plan manpower requirements and align resources as per business priorities.

Customer Experience & Relationship Managent

• Ensure superior customer service standards during onboarding and ongoing engagement.
• Build and maintain strong relationships with high-value customers to maximize retention.
• Resolve customer escalations efficiently.

Compliance & Governance

• Ensure adherence to all regulatory and internal compliance guidelines.
• Monitor sales practices to uphold ethical standards and avoid mis-selling.
• Conduct regular audits of sales processes to ensure zero deviation.

Key Requirements

• 1014 years of experience in Retail Banking Sales, with strong exposure to savings products.
• Proven track record of driving sales and managing large teams.
• Strong analytical skills with the ability to interpret data and create actionable strategies.
• Excellent communication, interpersonal, and stakeholder management skills.
• MBA/PGDM or equivalent qualification preferred.