Retail Sales Executive - Gourmet Gifts Brand - Provenance

Position:

As the Customer Service Executive, you will be responsible for managing and

maintaining customer satisfaction. An outstanding customer service executive

should possess a proven record of accomplishment of successful customer service

and management skills. Along with the team, you will be responsible for ensuring

that the customer experience delivers the brand values.

Responsibilities:

• Educating customers by presenting and explaining retail products,

answering queries, and helping customers make selections by building

customer confidence and offering suggestions/opinions.

• Replenishing retail shelves as per store requirements
• Managing store visual merchandising and managing customer billing and

gift-wrapping

• Maintaining the Daily/Weekly/Monthly inventory records and supporting the

Store Manager in stock reconciliations

• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 1- 3 years of experience in the similar profile.
• Graduate in any stream. Hotel Management qualification/ course will be an

added advantage.

• Experience in a retail setting will be an added advantage as well as an

experience in luxury retail or hospitality.

• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager:

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail

companies with stores in 9 cities. The company partners with best-in-class

international luxury brands to offer Indians a window to the finest food and lifestyle

themes from across the world. Our brand portfolio includes Royce Chocolate- a

premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese

fashion and lifestyle brand, Provenance Gifts a marketplace for curated gourmet

gifts, Ligne Roset a luxury French contemporary furniture brand and Jacadi Paris

- a luxury French children's wear brand. The plan is to aggressively (yet astutely)

scale out a portfolio of international brands pan-India.