Retail Sales Associate

As a Customer Service Associate (CSA) at Elan Epic Mall in Sector 70, Gurgaon (Haryana), your primary responsibilities will include: - Greeting and directing customers in a courteous manner - Providing accurate information on product features, pricing, and after-sales services - Answering customer inquiries regarding specific products/services - Facilitating purchasing decisions through price and feature comparisons - Cross-selling products and ensuring racks are fully stocked - Managing merchandise returns Collaboration with the Retail Sales Representatives team to deliver exceptional customer service, especially during peak times, is essential. You will also be required to: - Inform customers about discounts and special offers - Gather customer feedback for the Store Manager - Stay updated on new products and services available at the mall Qualifications required for this position include: - Proven work experience as a Retail Sales Representative, Sales Associate, or in a similar role - Solid understanding of the retail sales process - Knowledge of inventory stocking procedures and basic math skills - Demonstrable success in achieving sales targets - Excellent communication abilities to build rapport with customers - Capacity to thrive in fast-paced environments - Flexibility to work various shifts If you are passionate about delivering outstanding customer service, possess the necessary skills and qualifications, and are excited to work in a dynamic retail environment, we encourage you to apply for this rewarding opportunity at Elan Epic Mall.,