Retail Sales Associate

As a Customer Service and Sales Associate, your primary responsibility is to provide exceptional service to customers visiting the store. You will greet customers warmly, assist them in identifying their needs, and offer detailed product information, including features, benefits, and pricing. Your role also involves helping customers with fitting, styling, or choosing suitable products while efficiently handling inquiries, concerns, and complaints. To drive sales and promote products effectively, you will actively engage with customers and promote special offers. Upselling and cross-selling products to increase store revenue is a key aspect of your role. It is essential to maintain a thorough knowledge of current promotions, discounts, and product information to provide valuable assistance to customers. In terms of merchandising and store maintenance, you will be responsible for organizing and maintaining product displays to create an attractive shopping environment. This includes ensuring that shelves are stocked, items are correctly labeled, and displays are kept neat. Additionally, you will assist with inventory management, restocking, and product rotation to ensure efficient operations. Handling cash transactions accurately is a crucial part of your role. You will process customer purchases using the point-of-sale (POS) system, handle cash and credit card transactions, and manage returns following company procedures. Maintaining accuracy in billing, receipts, and cash handling is essential to provide a seamless checkout experience for customers. Collaboration with team members is key to the success of the store operations. Working closely with your colleagues, you will ensure that all tasks are completed efficiently and support new staff by sharing product knowledge and best practices. This teamwork approach contributes to a positive working environment and enhances overall customer satisfaction. This is a full-time position that offers the opportunity to engage with customers, drive sales, and contribute to the success of the store. If you are passionate about delivering excellent customer service, promoting products, and working collaboratively with a team, this role is ideal for you.,