Retail Sales Associate

Company Description

Kapoor Watch Company, a third-generation family-run business, has been a stalwart in the watch industry since its founding by Mr. D.S. Kapoor in 1967. With a legacy of excellence, the company has become the largest retailer for Rolex in the country. Kapoor Watch Company operates thirteen showrooms, offering eighteen luxury brands, along with an advanced service centre catering to high-end timepieces. It employs over 170 people and markets luxury watches, jewellery, and accessories through both online and traditional point-of-sale channels.

Role Description

This is a full-time, on-site role for a Retail Sales Associate located in Pitampura. The Retail Sales Associate will be responsible for providing excellent customer service, assisting customers in selecting luxury watches and accessories, maintaining product knowledge, and achieving sales targets. Additional duties include managing inventory, keeping the showroom organized, and handling transactions efficiently. The role requires liaising with the service centre for any customer service-related issues, ensuring customer satisfaction, and participating in promotional activities and events.

Qualifications

• Customer Service, Communication, and Interpersonal Skills
• Sales Experience and Product Knowledge in the Luxury Watch Industry
• Inventory Management and Organizational Skills
• Proficiency in Handling Transactions and Point-of-Sale Systems
• Ability to work effectively in a team environment
• Attention to Detail and Problem-Solving Skills
• High School Diploma or equivalent; Bachelor's degree is a plus
• Prior experience in retail, particularly in luxury goods, is preferred