Retail Sales Associate

Dyulokha is a contemporary fashion brand rooted in elegance, craftsmanship, and cultural authenticity. We specialize in thoughtfully designed apparel that blends tradition with modern aesthetics. At Dyulokha, we believe in creating exceptional customer experiences, whether through our retail touchpoints or wholesale partnerships. We are currently seeking a proactive and detail-oriented Store Sales Associate to support our growing operations.

The Retail/Wholesale Store Sales Associate plays a key role in the day-to-day functioning of Dyulokha’s store. This position involves a combination of customer-facing sales responsibilities and back-end operational tasks such as packing, unpacking, barcoding, tagging, and inventory management. The ideal candidate is passionate about fashion, service-oriented, and meticulous in handling merchandise.

Key Responsibilities:Sales & Customer Service:

• Welcome and assist customers in the store with professionalism and warmth, representing the Dyulokha brand ethos.
• Guide customers through our collections, assisting with product selection, styling tips, and fit guidance.
• Execute point-of-sale transactions accurately and efficiently.
• Share product knowledge, fabric details, and brand stories to create a compelling shopping experience.
• Build relationships with repeat customers and understand their preferences to provide personalized service.
• Handle inquiries, feedback, and minor customer complaints in a prompt and respectful manner.

Merchandising & Inventory:

• Receive and inspect incoming stock — unpack, verify, and sort items as per delivery notes.
• Tag and barcode new merchandise using brand-standard systems and tools.
• Ensure garments are steamed, prepped, and displayed neatly on racks or shelves.
• Organize and maintain the back-end stockroom for easy access and accuracy.
• Participate in regular inventory counts and audits.

Skills & Qualifications:

• High School Diploma or equivalent required; a degree or diploma in fashion, merchandising, or retail management is a plus.
• Prior retail or wholesale experience in apparel, fashion, or lifestyle segments preferred.
• Familiarity with tagging/barcoding tools.
• Good communication skills in English, Hindi & Telugu.
• Physical stamina to stand for long hours and handle merchandise movement.
• Strong attention to detail, organization, and time management.
• Enthusiastic, dependable, and a team player with a customer-first mindset.

Additional Requirements:

• Flexible to work weekends, public holidays, and extended store hours during peak seasons, exhibitions, or events.
• Keen interest in Indian fashion, textiles, or design is a plus.
• Willingness to support both backend operations.

Benefits:

• Competitive salary and performance-based incentives.
• Employee discounts on Dyulokha merchandise.
• Opportunity to grow with a rising fashion brand.
• Exposure to design-led collections and fashion events.
• Training in retail operations, customer service, and product knowledge.

Job Type: Full-time

Schedule:

• Morning shift

Work Location: In person