Retail Sales Assistant

Indoor Sales Executive – Tiles & Sanitaryware (Focus on Tiles)

We are looking for a motivated and experienced Indoor Sales Executive with a strong background in the tiles industry, and additional knowledge of sanitaryware products. This role is showroom-based and requires hands-on experience in handling client requirements for tile solutions across residential, commercial, and project-based segments. The ideal candidate should have a minimum of 2-3 years of experience in tile sales, excellent communication skills, and the ability to offer tailored product recommendations.

Key Responsibilities:

Showroom Sales & Client Handling:

• Engage with walk-in customers to understand their tile and sanitaryware needs and recommend suitable product options.
• Focus on closing sales by clearly presenting tile specifications, benefits, and aesthetic value.
• Maintain strong product knowledge to offer design and functional advice for tile applications.

Project Sales Support:

• Liaise with architects, interior designers, and contractors to support ongoing and upcoming tile projects.
• Provide samples, quotations, and technical guidance aligned with project timelines and specifications.
• Support clients in making product selections for flooring, walls, exteriors, bathrooms, and kitchens.

Customer Relationship Management:

• Build and maintain long-term relationships with individual customers and industry professionals.
• Handle inquiries, provide after-sales service, and follow up for repeat business and referrals.

Product Knowledge:

• Stay updated on the latest tile trends, finishes (e.g., matt, glossy, textured), sizes, and installation practices.

Sales Reporting & Coordination:

• Track daily customer interactions and manage leads using showroom or CRM software.
• Coordinate with procurement, delivery, and backend teams to ensure smooth sales fulfillment.

Key Skills & Qualifications:

• Experience: Minimum 2-3 years in showroom or indoor sales, with core experience in tile sales. Exposure to sanitaryware is an added advantage.
• Product Knowledge: In-depth understanding of tile types (ceramic, vitrified, porcelain, etc.), sizes, applications, and installation requirements.
• Sales Ability: Proven ability to close sales and provide effective customer solutions within the building materials or home improvement sector.
• Communication: Strong verbal communication and presentation skills, with a customer-first approach.
• Coordination & Follow-up: Ability to manage multiple clients and coordinate effectively with internal teams.
• Education: A Bachelor’s degree or diploma in Marketing, Business, Interior Design, or a related field is preferred.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person