Retail Executive

Role: - Retail Store Executive acts as a single point of contact for Cluster manager, Operations and other departments for things related to Express retail counter under him.

Education: - Graduates, BBA, MBA Fresher, If Experience candidates than from Retail and Logistic industry.

Language Proficiency: - Good oral & written communication skills in English, Hindi & Local language.

Computer Knowledge: - Should have a basic knowledge of MS office and operating system. · Working Hours: - Two Shifts 9:00 AM to 5:00 PM & 01:00 PM to 09:00 PM

Working days Monday to Saturday. Key

Responsibilities: -

➢ Responsible for Day-to-Day business generation at the store.

➢ Handling walks in customers and their bookings as well as client queries.

➢ Responsible for Selling Client products and services to the walk-in customers as per their requirements.

➢ Managing UPSELLING and CROSSSELLING of the products – Value Added Service

➢ Responsible for following daily basic activities at stores like Tele calling for Lead

➢ generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.

➢ Responsible for in store Promotions of the Products and services as well as Seasonal Schemes.

➢ Responsible for shipment inspection, booking, AWB Generation, Cash collection, and other back-end activities to process the shipments smoothly.

➢ Responsible for addressing customer queries and providing solutions through regular contacts with CS, OPS, Supervisor, CMR etc.

➢ Responsible for New Business generation through follow-up of old customer from database.

➢ Achievement of Targets is given to the store every month. Delivering expected growth ➢ in all parameters.

➢ Responsible for all other day to day activities happening at the store like Preparing daily reports etc.

➢Shipments Packing activity

Job Type: Full-time

Pay: ₹18,000.00 - ₹24,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person