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Retail Banking lead

Retail Banking lead

Ltimindtree

16 - 20 years

0 - 1 Lacs

bengaluru

Posted:6 days ago| Platform:

Apply

Skills Required

bpm industry accounting operations finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Retail Banking lead

Location :

Shift

No Relocation bonus

Salary Range

Notice Period

Experience Range

10 to 12 years experience in managing the team

Qualification as a Masters degree in Finance, Accounting, or a related field.
Proven track record of successful operations management in an offshoring organization, preferably in the KPO / BPM industry managing a team size of atleast 200+ associates.
Extensive experience in leading the Service Delivery Functions for retail banking practices for international clients, specifically in the USA, UK, and Australia markets.
Knowledge in banking applications such as Temenos, Finastra, Ebanq, Coreplus, Mambu etc..
Experience in delivering transformation projects and leveraging automation
Outstanding customer relationship management skills and the ability to handle customer escalations effectively.
Solid understanding of commercial aspects and project management principles.
Role & responsibilities

Preferred candidate profile

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