16.0 - 20.0 years

0 - 1 Lacs

bengaluru

Work from Office

Retail Banking lead Location : Bangalore Shift : Flexible to work in rotational shifts No Relocation bonus Salary Range : As per company standard Notice Period : 30 days Experience Range : 16+ to 20 Yrs 10 to 12 years experience in managing the team Qualification as a Masters degree in Finance, Accounting, or a related field. Proven track record of successful operations management in an offshoring organization, preferably in the KPO / BPM industry managing a team size of atleast 200+ associates. Extensive experience in leading the Service Delivery Functions for retail banking practices for international clients, specifically in the USA, UK, and Australia markets. Knowledge in banking applications such as Temenos, Finastra, Ebanq, Coreplus, Mambu etc.. Experience in delivering transformation projects and leveraging automation Outstanding customer relationship management skills and the ability to handle customer escalations effectively. Solid understanding of commercial aspects and project management principles. Role & responsibilities Preferred candidate profile

Posted 6 days ago

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