Resturant Manager

Company Description

Nando's is a South African multinational fast food chain specializing in flame-grilled PERi-PERi style chicken. Founded in Johannesburg in 1987, Nando's operates over 1,200 outlets in 30 countries. The heart and soul of Nando’s is its unique PERi-PERi sauce, crafted with African Bird’s Eye Chilli, a touch of lemon, and garlic. Nando's aims to bring a unique and flavorful dining experience to its customers.

Role Description

This is a full-time, on-site role for a Restaurant Manager located in Chennai. The Restaurant Manager will oversee daily operations, ensure customer satisfaction, manage customer service, handle hiring processes, and maintain high standards in food and beverage service. Responsibilities include staff supervision, inventory management, and implementing company policies to achieve business goals. Additionally, the Restaurant Manager will ensure a seamless dining experience, uphold brand values, and promote a positive work environment.

Qualifications

• Customer Satisfaction and Customer Service skills
• Experience in Hiring and Staff Management
• Strong Communication skills
• Knowledge of Food & Beverage industry practices
• Excellent leadership and organizational skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Prior experience in the restaurant or hospitality industry is advantageous
• Bachelor's degree in Business Management, Hospitality, or related field is preferred