Restaurant Operations Manager

0 years

4 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Operational Management

  • Oversee day-to-day restaurant operations across front-of-house and back-of-house.
  • Ensure smooth workflow and timely service during peak and non-peak hours.
  • Maintain and enforce company SOPs, hygiene standards, and service guidelines.
  • Conduct regular audits for food quality, presentation, and consistency.

Financial & Inventory Control

  • Track daily sales, food cost, labor cost, and wastage.
  • Create and monitor budgets, cost controls, and profitability metrics.
  • Oversee inventory levels, vendor management, purchasing, and stock rotation.
  • Reduce operational wastage through monitoring and team training.

Team Management

  • Recruit, train, schedule, and supervise staff members.
  • Assign duties and ensure staff performance aligns with expectations.
  • Conduct performance evaluations and take corrective action when needed.
  • Motivate team to maintain service standards and a positive working culture.

Customer Service & Guest Relations

  • Ensure exceptional customer experience and quick resolution of complaints.
  • Maintain high service standards and ensure repeat guest satisfaction.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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