Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Restaurant Hostess is responsible for greeting guests, managing reservations and waitlists, and ensuring a smooth and welcoming seating experience. She serves as the first point of contact for guests and plays a crucial role in setting the tone for their dining experience.

Key Responsibilities:

  • Greet guests warmly upon arrival and thank them when leaving.
  • Manage table reservations, walk-ins, and waitlists efficiently.
  • Escort guests to their assigned tables and present menus.
  • Coordinate with servers and kitchen staff to manage seating flow and table turnover.
  • Answer telephone inquiries regarding reservations, restaurant hours, and menu details.
  • Maintain the reception area and entrance in a tidy and professional manner.
  • Handle guest complaints or direct them to the appropriate manager.
  • Assist with special requests, such as birthday or anniversary arrangements.
  • Upsell promotions or special menu items when appropriate.
  • Maintain guest records for VIPs and regulars to personalize the experience.
  • Follow all safety, hygiene, and grooming standards of the restaurant.

Female candidate must be fluent in English

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

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