Resort Supervisor

Job Title: Resort Manager

Location: Vrindavan Resort (Khanpur)

Job Type: Full Time

Reports To: Owner

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Position Overview:

We are seeking a dynamic and experienced Resort Manager to oversee the daily operations of our resort. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a passion for delivering outstanding guest experiences. This role is responsible for ensuring sales, operational excellence, maintaining high guest satisfaction, managing staff, and driving financial performance.

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Key Responsibilities:

• Operational Oversight: Manage all departments including front office, housekeeping, food & beverage, recreation, maintenance, and guest services to ensure smooth daily operations.
• Guest Experience: Maintain high standards of customer service and handle guest feedback promptly and professionally to ensure satisfaction and repeat business.
• Staff Management: Recruit, train, schedule, and supervise resort staff. Foster a positive work environment and ensure team performance aligns with company values.
• Financial Management: Develop and manage budgets, monitor financial performance, and implement cost control measures without compromising quality.
• Marketing & Sales Support: Work with the sales and marketing team to promote the resort, increase occupancy rates, and drive revenue.
• Maintenance & Safety: Ensure the resort is well-maintained, safe, and compliant with all local regulations and health standards.
• Event & Activity Coordination: Support or coordinate events, recreational activities, and guest entertainment programs.
• Reporting: Prepare regular operational and financial reports for senior management.

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Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
• Minimum of 2 years of experience in hospitality or resort management.
• Proven leadership and team management skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• Strong financial and budgetary skills.
• Knowledge of hotel management systems and industry best practices.
• Ability to work flexible hours, including weekends and holidays.

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What We Offer:

• Competitive salary and performance bonuses
• On-site accommodation or housing allowance (if applicable)
• Meals and resort amenities
• Opportunities for professional development
• A vibrant and supportive work culture

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Experience:

• Resort Manager: 2 years (Required)