Reservations Executive

Are you passionate and driven enough to fill our house We've got first-class rooms, and your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team is comprised of natural organizers, sales-driven individuals with finicky attention to detail, and a total focus on guests" needs. They are first-class professionals who strive to deliver a hospitality experience that goes beyond expectations, creating memorable moments for our guests. As a Reservations Representative, you will be part of a team that is passionate about delivering exceptional service. We believe that anything is possible while having fun in all that we do! Key Responsibilities of the Reservations Executive: - Support the smooth running of the reservations department, ensuring all aspects of the guest journey and experience are delivered to the highest level. - Work as part of a team that maximizes guest satisfaction and comfort, providing a positive and timely response to guest inquiries and problem resolution. - Take responsibility for the duties and tasks assigned to the role, ensuring all work is carried out in a timely and professional manner. - Deliver on departmental plans and objectives, achieving hotel initiatives & targets. - Collaborate with immediate reports to control costs and inventory, attain productivity and performance levels, and build effective working relationships while promoting company culture and values. - Ensure adherence and compliance to all legislation, planning due diligence requirements, and best practice activities for internal and external audit, performing follow-up as required. Requirements of the Reservations Executive: - Experience in reservations is beneficial but not essential. - Hands-on approach with a can-do work style. - Commitment to delivering exceptional guest service with a passion for the hospitality industry. - Ability to find creative solutions, taking ownership of duties and tasks assigned. - Personal integrity, with the ability to work in an environment that demands excellence. - Experience working with IT systems on various platforms. - Strong communication skills. Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group, we believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture, and Beliefs, visit us at careers.radissonhotels.com.,