Reservation & Ticketing Executive

1 years

0 - 1 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Job Description

An air ticketing executive books and manages reservations for flights, and provides customer support. They may also work with travel agents and handle customer queries. Responsibilities

  • Issue and reissue tickets
  • Provide information on prices, availability, and flight timings
  • Handle customer queries and ticketing issues
  • Maintain accurate records of transactions and customer interactions
  • Collaborate with team members to improve the ticketing process
  • Support travel agents with booking, cancellation, and refunds
  • Look for opportunities to cross-sell and up-sell
  • Capture and apply agent feedback

Job Types: Permanent, Fresher, Internship

Pay: ₹7,000.00 - ₹10,000.00 per month

Ability to commute/relocate:

  • Kanhangad, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • travel agency: 1 year (Required)

Language:

  • Kannada (Preferred)
  • Hindi (Preferred)
  • english (Preferred)
  • Malayalam (Preferred)

Location:

  • Kanhangad, Kerala (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

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