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Pandav Hotels
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Reservation Executive

Reservation Executive

Pandav Hotels

2 - 6 years

0 Lacs

bhopal madhya pradesh

Posted:16 hours ago| Platform: Shine logo

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Skills Required

customer service skills excellent communication attention to detail proficiency in reservation management software

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for managing reservations and booking requests from customers, ensuring accurate and timely reservation processing, and providing excellent customer service by addressing inquiries and resolving issues related to reservations. Key Responsibilities: - Handle incoming reservation requests via phone, email, or online platforms. - Confirm reservations and send confirmation details to customers. - Coordinate with other departments to ensure the availability of rooms or services. - Manage cancellations and modifications to existing reservations. - Maintain accurate records of reservations and customer information. Qualifications Required: - Bachelors degree in Hospitality Management or a related field (preferred). - Proven experience in a similar role within the hospitality industry. - Excellent communication and customer service skills. - Attention to detail and the ability to work in a fast-paced environment. - Proficiency in reservation management software and tools. Additional Details: N/A,

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Reservation Executive