Reservation Executive

NB4 Holidays

1 years

1 - 3 Lacs

india

Posted:3 hours ago| Platform: GlassDoor logo

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Skills Required

service reports billing

Work Mode

On-site

Job Type

Full Time

Job Description

Handling requests: Taking reservations from guests, companies, and travel agents by phone, email, or online platforms
Confirming reservations: Sending confirmation details to customers
Managing cancellations: Handling cancellations and modifications to existing reservations
Maintaining records: Keeping accurate records of reservations and customer information
Coordinating with other departments: Working with other departments to ensure room or service availability
Meeting revenue targets: Creating promotional packages to boost room sales and revenue
Preparing reports: Preparing reports for submission to the administration office
Providing customer service: Helping customers over the phone and in person, answering questions, and organizing travel plans
Ensuring guest satisfaction: Preparing for arrivals to ensure guest satisfaction by considering special requests, packages, amenities, and VIPs
Ensuring proper billing: Reviewing departures to ensure proper billing by considering promo credits, group billing, and more

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

Commuter assistance
Flexible schedule
Internet reimbursement

Experience:

total work: 1 year (Preferred)

Language:

English (Required)

Work Location: In person

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