Reservation Consultant

Job Description: You are a dedicated and experienced Reservation consultant with a minimum of 2 years in the travel industry. Your role involves managing travel bookings, coordinating with clients, and ensuring exceptional service for seamless travel experiences. Strong organizational skills, attention to detail, and a passion for the travel industry are essential for this role. Key Responsibilities: - Handle reservations for flights, hotels, tour packages, and other travel-related services. - Coordinate with airlines, hotels, and vendors to confirm bookings and address any issues. - Provide clients with detailed itineraries, booking confirmations, and travel-related documentation. - Respond to client inquiries and resolve reservation-related concerns promptly and professionally. - Ensure all bookings are accurately entered into the reservation system and maintain organized records. - Stay updated on travel industry trends, policies, and promotions to offer the best options to clients. - Collaborate with the sales team to upsell travel services and enhance the client experience. Qualifications and Skills: - Minimum of 2 years of experience as a Reservation consultant or in a similar role within the travel industry. - Proficiency in using reservation systems (e.g., GDS like Amadeus, Sabre, or Galileo) and other booking platforms. - Strong organizational and multitasking abilities. - Excellent verbal and written communication skills. - Customer-centric approach with a problem-solving attitude. Preferred: - Knowledge of international and domestic travel routes, destinations, and packages. - Certification in travel and tourism or a related field. Benefits: - Cell phone reimbursement - Paid sick time - Provident Fund Language: - English (Preferred) Job Description: You are a dedicated and experienced Reservation consultant with a minimum of 2 years in the travel industry. Your role involves managing travel bookings, coordinating with clients, and ensuring exceptional service for seamless travel experiences. Strong organizational skills, attention to detail, and a passion for the travel industry are essential for this role. Key Responsibilities: - Handle reservations for flights, hotels, tour packages, and other travel-related services. - Coordinate with airlines, hotels, and vendors to confirm bookings and address any issues. - Provide clients with detailed itineraries, booking confirmations, and travel-related documentation. - Respond to client inquiries and resolve reservation-related concerns promptly and professionally. - Ensure all bookings are accurately entered into the reservation system and maintain organized records. - Stay updated on travel industry trends, policies, and promotions to offer the best options to clients. - Collaborate with the sales team to upsell travel services and enhance the client experience. Qualifications and Skills: - Minimum of 2 years of experience as a Reservation consultant or in a similar role within the travel industry. - Proficiency in using reservation systems (e.g., GDS like Amadeus, Sabre, or Galileo) and other booking platforms. - Strong organizational and multitasking abilities. - Excellent verbal and written communication skills. - Customer-centric approach with a problem-solving attitude. Preferred: - Knowledge of international and domestic travel routes, destinations, and packages. - Certification in travel and tourism or a related field. Benefits: - Cell phone reimbursement - Paid sick time - Provident Fund Language: - English (Preferred)