Remote- Salesforce Delivery Leader/program manager-15+ years

15 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Salesforce Delivery Leader

Remote

15+ yrs.

Required Experience & Skills

  • 15+ years

    of IT delivery experience, with at least

    8+ years in Salesforce program management/delivery leadership

    .
  • Proven track record of managing Salesforce implementations across multiple business units and geographies.
  • Strong expertise in

    Salesforce AI features (Einstein, Agent Assist, Agentforce)

    .
  • Experience in

    MuleSoft integration oversight

    and managing enterprise API ecosystems.
  • Hands-on knowledge of

    IVR and Salesforce integration

    (CTI, telephony, omnichannel).
  • Demonstrated ability to lead multi-million-dollar Salesforce transformation programs.
  • Excellent stakeholder management, communication, and executive reporting skills.
  • Agile and hybrid delivery model experience (Scrum, SAFe, DevOps).

Preferred Certifications

  • Salesforce Certified Technical Architect (CTA) or Program Architect accreditation.
  • Salesforce Certified Service Cloud, Sales Cloud, or OmniStudio Consultant.
  • MuleSoft Certified Integration Architect.
  • PMP / SAFe Agilist certification preferred.

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