Remote Patient Monitoring- Care Coordinator

Job description

Experience: 0 - 2 years’

Salary: Not Disclosed

Work Location: Remote

Hiring office located in Surat, Gujarat

Education:

➢ M Pharm(Pharmacology)

➢ Pharm D

JOB DESCRIPTION:

• Care Coordinators assist patients with managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with monthly via phone.
• Conversations include: reviewing patient recorded daily vital readings, educating patients on improving diagnosed diseases and assisting patients to supporting the plan of care established by their provider.
• Verify and record the patient’s demographics, medical issues, medications, and risk management factors to create a clinical summary using specialized medical software.
• Handle potentially difficult conversations calmly and professionally.
• Participate in individual & Group projects as directed by management.
• Strong communication skills – ability to engage patient in conversation, motivate patient to follow the care plan.
• Make a positive impression with the patients through every interaction, contributing to positive attitude with team and individual goals.
• Immediate joiners preferred.

Industry Type: BPO/ Healthcare Domain

Department: Customer Success, Service & Operations

Role Category: Voice / Blended

Employment Type: Full Time, WFH

Shift: US Shift (06:30 PM or 04:00 AM IST)

E. HR@excellencembs.com

M. +91-90332-93373