Job description Experience: 0 - 2 years’ Salary: Not Disclosed Work Location: Remote Hiring office located in Surat, Gujarat Education: ➢ M Pharm(Pharmacology) ➢ Pharm D JOB DESCRIPTION: Care Coordinators assist patients with managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with monthly via phone. Conversations include: reviewing patient recorded daily vital readings, educating patients on improving diagnosed diseases and assisting patients to supporting the plan of care established by their provider. Verify and record the patient’s demographics, medical issues, medications, and risk management factors to create a clinical summary using specialized medical software. Handle potentially difficult conversations calmly and professionally. Participate in individual & Group projects as directed by management. Strong communication skills – ability to engage patient in conversation, motivate patient to follow the care plan. Make a positive impression with the patients through every interaction, contributing to positive attitude with team and individual goals. Immediate joiners preferred. Industry Type: BPO/ Healthcare Domain Department: Customer Success, Service & Operations Role Category: Voice / Blended Employment Type: Full Time, WFH Shift: US Shift (06:30 PM or 04:00 AM IST) E. HR@excellencembs.com M. +91-90332-93373