Relationship Manager

1. Client Acquisition & Onboarding

• Acquire new HNI/Retail clients by calling the prospects who attended investor meets, references from existing clients.
• Understand client risk profile, investment goals, and income patterns to offer appropriate product baskets.
  
• Complete client onboarding process including KYC, FATCA, CKYC, and risk profiling documentation.
  

2. Relationship Management

• Act as a single point of contact for client portfolio queries, trade executions, and service needs.
  
• Conduct periodic portfolio reviews and suggest necessary changes based on market dynamics and life events.
  
• Increase engagement by recommending new products and solutions based on changing risk appetite and goals.
  

3. Investment Advisory (Non-Discretionary)

• Advise clients on direct equities, mutual funds (SIPs, lump sum), ETFs, bonds, fixed income products, PMS, AIFs, and insurance as per suitability.
  
• Explain rationale behind each product recommendation using market data, fund fact sheets, and research notes.
  
• Monitor portfolios using risk-return frameworks and rebalance when necessary.
  

4. Revenue & Business Development

• Meet revenue targets across brokerage, distribution, and fee-based income.
  
• Track client lifecycle stages and maximize wallet share through goal-based planning.
  

5. Market Research & Knowledge Update

• Stay updated with macro trends, equity research, regulatory changes (SEBI/AMFI/IRDAI).
  
• Read research reports, market updates, and product notes to be prepared for client discussions.
  
• Share weekly/monthly insights and newsletters with clients to maintain top-of-mind recall.
  

6. Compliance & Documentation

• Ensure all transactions and advisory activities are compliant with SEBI and internal policies.
  
• Maintain call reports, transaction records, and advisory rationales for audit trails.
  
• Promptly resolve client grievances within TAT and escalate when needed.