Relationship Manager- Merchant OD

Role Overview: As a Relationship Manager- Merchant OD at Equitas Small Finance Bank located in Chennai, your main responsibility will be managing merchant relationships and facilitating overdraft facilities to ensure customer satisfaction. You will need to interact with merchants on a daily basis, understand their financial needs, and provide them with customized banking solutions tailored to their requirements. Key Responsibilities: - Manage merchant relationships effectively - Facilitate overdraft facilities for merchants - Assess the financial needs of merchants - Provide tailored banking solutions to merchants - Ensure customer satisfaction through prompt service - Collaborate with internal teams to deliver comprehensive solutions Qualification Required: - Strong Relationship Management and Customer Service skills - Experience in managing merchant relationships and facilitating overdraft facilities - Knowledge of financial products and services - Excellent communication and interpersonal skills - Ability to work collaboratively with internal teams - Analytical and problem-solving skills - Bachelor's degree in Finance, Business Administration, or related field - Previous experience in banking or financial services industry is a plus,