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In Solutions Global (ISG)
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Relationship Manager

Relationship Manager

In Solutions Global (ISG)

6 - 10 years

|

7 - 10 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

relationship management account management b2b sales end to end sales client relationship fintech sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical or Functional Skills:

Excellent communication, interpersonal, and negotiation skills.
Strong problem-solving and analytical skills.
Ability to build rapport and trust with clients.
Understanding of client needs and preferences.
Knowledge of relevant industry trends and best practices.

Job Responsibilities:

Building and Maintaining Relationships: Establishing and nurturing long-term relationships with clients through regular communication, understanding their needs, and proactively addressing their concerns.
Identifying Opportunities: Identifying potential new business opportunities, cross-selling and upselling existing products or services, and developing strategies to expand the client base.
Client Communication and Support: Responding to client inquiries, resolving issues, and providing personalized support to ensure customer satisfaction.
Collaboration: Working with internal teams (e.g., sales, marketing, customer service) to improve the client experience and ensure seamless service delivery.
Strategic Planning: Developing and implementing strategies to retain existing clients, understand their evolving needs, and adapt to market trends.
Reporting and Analysis: Monitoring client satisfaction, analyzing performance metrics, and reporting on key areas of the business.

Key Responsibilities

Understanding key business drivers.
Performing research and analysis as required.
Ensuring compliance with guidelines, company policies, and relevant legal regulations.

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