Regional Technical Manager

Maatrum Technologies Pvt. Ltd

About Maatrum: Maatrum Technologies Private Limited is a real estate title diligence and verification company. We are an Indian start-up creating an Online Real Estate Title Verification system powered bytechnology. We have developed proprietary software, which integrates with and extracts documentsfrom multiple government websites to download encumbrance certificates, revenue records andother key documents. Our team of in-house real estate lawyers and paralegal professionals utilisethe output from this proprietary software to furnish title diligence reports and various other legaldocuments that are used by banks and NBFCs to process home loans and loans against propertieswhere the collateral is an immovable property. We are operating in 6 states with offices in 5strategic locations with a growing employee strength of 200+ professionals.

Why We Are Hiring This role will manage and oversee the day-to-day valuation of the Bangalore delivery centre. Your key focus is to drive quality with increased productivity and deliver top class customer satisfaction. What You Will Do We are seeking a highly experienced and detail-oriented Regional Manager Technical Valuation too versee technical evaluations, vendor management, team leadership, and compliance operations across multiple geographies. The ideal candidate will be responsible for end-to-end management of property valuations, technical audits, and reporting for housing loans, LAP, MSME, and project finance. The role also involves strategic training, MIS reporting, vendor coordination, and managing valuation retainers network to ensure smooth functioning and adherence to organizational SLAs and compliance standards.

Key Roles & Responsibilities:1. Technical Valuation & Reporting Conduct and oversee technical property visits for Affordable Housing Loan, commercial, and SME. Ensure timely preparation and delivery of technical valuation reports in line with TAT and SLA.Review and vet reports for compliance with local bylaws, industry norms, and internal standards.Handle high-value and affordable housing valuations.Conduct intangible property and project finance evaluations.

2. Valuation Retainer Network Management: Manage empaneled technical vendors, monitor performance, and ensure timely report submissions.Handle vendor billing, invoice verification, and payment processing in accordance with contract terms.Maintain strong working relationships with vendors and internal stakeholders to optimize technicalservice delivery.Manage and expand the valuation retainers network specifically for Maharastjra to strengthen regional coverage and ensure quality outputs.

3. Loan Case ManagementManage technical evaluations for loan cases ensuring accurate assessments and compliance withbusiness and risk standards.Support Affordable Home Loans, MICRO LAP, MSME, and Business Term (BT) loan cases withproperty vetting and documentation.

4. Client Interaction & Service Excellence Interact with clients regularly to collect feedback, address concerns, and improve technical servicequality.Enhance client satisfaction by identifying and closing service gaps in the technical evaluation process.

5. Policy & ComplianceContribute to the design and implementation of technical policies across the organization. Ensure that all activities are carried out in compliance with regulatory and internal guidelines.

6. Market & Industry AnalysisPrepare detailed market and industry analysis reports to support lending decisions and businessstrategy.Create comprehensive property dossiers for client and internal reference.

7. MIS & ReportingMaintain up-to-date MIS dashboards for technical activities, including report status, vendor SLAs,TAT compliance, and case progress.Provide regular reporting to leadership to support informed decision-making.

8. Team Leadership & TrainingLead and manage technical teams across multiple states.Deliver technical training sessions to internal business teams to ensure process alignment andupskilling.Allocate resources effectively and guide the team on complex technical matters.Oversee and guide the valuation retainers network in MH & MP to ensure consistent quality,compliance, and efficiency.

What We OfferAt Maatrum we value our team and strive to provide an environment where you can thrive. Hereswhat you can expect:

• Best in Industry Compensation: Competitive salary that reflects your skills and experience.
• You will work in General shift - 6 day working (No night shifts)
• Innovative Environment: Be part of a dynamic and forward-thinking team that encourages

creativity and innovation.

• Impactful Work: Work on industry products that make a real difference in the industry and

improve and create positive impact to our customers.

Ideal Profile

• Any bachelors degree with 8 -15 years of overall work experience.
• Minimum 10 years of relevant experience managing large, diverse team
• Excellent communication (read write – speak) in English and Marathi is a must-have.
• Exceptional interpersonal, customer service, problem-solving, conflict resolution skills.
• Proficiency with the necessary technology, including computers, software applications