Regional People Operations Manager

You will be responsible for leading a newly created Global People Operations team at UL Solutions. Your role will involve collaborating with the Director of Global People Operations to establish a center of excellence for providing efficient, localized, and high-quality support. Your focus will be on designing and managing regional operations teams to ensure operational excellence and transforming work processes globally by optimizing, automating, standardizing, and scaling them effectively. **Responsibilities:** - Build and lead regional People Operations teams to provide exceptional service. - Assist in designing and implementing a best-in-class People Operations function. - Identify opportunities to automate, optimize, and streamline manual processes for improved efficiency. - Collaborate with internal teams for smooth transition of work into People Operations. - Govern a range of employee services within People Operations. - Manage regional teams to meet service expectations and deliver high-quality support. - Translate HR practices into efficient operational workflows. - Drive operational priorities, establish metrics for tracking performance, and analyze data for decision-making. - Develop and maintain service level standards to measure response times, satisfaction, and quality. **Qualifications:** - University Degree in HR Administration, Business Administration, or related field. - 8+ years of professional HR experience with 1-2+ years in a leadership role. - Customer-centric with a focus on quality and continuous improvement. - Strong leadership, coaching, and team development skills. - Excellent communication and interpersonal skills for building relationships across cultures. - Ability to prioritize conflicting priorities effectively. - Willingness to adapt to market practices and technologies advancements. If you are passionate about driving employee engagement through innovative HR solutions and leading a global team focused on service excellence, this role at UL Solutions offers you the opportunity to make a significant impact on employee experience and operational effectiveness.,