7 Regional Expertise Jobs

As a valued member of our Customer Success team, you will be stepping into the role of Senior Customer Success Manager - Migration Advisory Specialist for the APAC Region at Azul. Your primary responsibility will be to ensure that Azul's customers in the India, ASEAN, Japan, China, and Australia/New Zealand regions achieve their objectives smoothly and efficiently with our software. Your success in this position will depend on your technical expertise, exceptional coordination skills, and unwavering commitment to delivering exceptional customer satisfaction. Your role will revolve around supporting and communicating with customers and partners in the Asia Pacific region. Therefore, you must be available for customer calls during business hours in New Zealand, Australia, China, Japan, ASEAN, and India to cater to their needs effectively. **Responsibilities:** - Customer Onboarding: Guarantee that new customers have access to all essential information, resources, and training while ensuring that internal Azul setup is finalized. - Customer Migration Support: Guide customers through the migration process to Azul technology by providing strategic advice and planning assistance. - Cross-Department Collaboration: Collaborate closely with Sales, Customer Success, and Support teams to facilitate smooth transitions for customers and keep them updated on migration activities. - Technical Advisory and Troubleshooting: Act as a reliable technical advisor, leading troubleshooting sessions, offering best practice recommendations, and conveying product feedback to the product management team. - Content Development: Develop and maintain Migration Advisory resources, such as playbooks, guidelines, training materials, and partner certification programs. - Customer Advocacy: Serve as a point of contact for customer inquiries and escalations, ensuring prompt responses from the relevant Azul teams. - Strategic Account Management: Build enduring relationships with key customers, understanding their evolving needs, and positioning Azul's solutions and support as a strategic partnership. - Event Coordination: Drive customer participation in security reviews and other Azul-sponsored events. **Requirements:** - Customer Focus: A strong passion for delivering exceptional customer experiences. - Communication Skills: Excellent written and verbal communication abilities. - Organization: Highly organized, detail-oriented, and process-driven. - Adaptability: Flexible and effective in a fast-paced, evolving environment. - Problem-Solving: Skilled at managing multiple tasks and resolving complex issues. - Technical Knowledge: Deep understanding of technical issues with the ability to troubleshoot effectively. - Regional Expertise: Familiarity with the cultural nuances, business practices, and customer dynamics unique to the APAC region. **Education and Experience:** - Degree: Bachelors degree in computer science, engineering, or equivalent experience. - Industry Experience: 10+ years of technical industry experience. - Customer-Facing Roles: 5+ years in customer-facing technical management. - Java Expertise: Extensive experience with Java, including legacy technologies. - Scripting and Tools: Experience with scripting and asset management tools. - Project Management: Strong project management capabilities. - Operating Systems: Solid working knowledge of Linux and familiarity with other platforms. - DevOps Knowledge: Understanding of foundational DevOps practices. **Work Hours:** This role requires you to be available during business hours in New Zealand, Australia, China, Japan, ASEAN, and India to effectively communicate with customers and partners in the Asia Pacific region. **Location:** This role can be based remotely in Bangalore, Mumbai, or Delhi in India.,

As a Business Development Executive at BatteryBhai.com, your primary responsibility will be to reach out to a wide range of merchants and onboard them onto our platform. You will be tasked with sourcing product catalogues from these merchants to ensure a diverse selection of products for our customers. Working closely with the IT team, you will coordinate to get the catalogues live on our marketplace efficiently. You will act as the main point of contact for both existing and new merchants who wish to sell on our platform. Your role will involve generating market insights and utilizing regional expertise in sourcing products effectively. Strong negotiation and convincing skills are essential to succeed in this role, along with the ability to maintain seller engagement with live catalogues. To excel in this position, you must possess a business development mindset, operational coordination skills, and an aggressive approach to driving business growth. Attention to detail and the ability to thrive in a startup environment are crucial. Excellent communication skills, both verbal and written, are required to effectively interact with merchants and internal teams. Additionally, having hands-on experience in channel sales, partner management, and new business development will be advantageous. You should be process-oriented, self-motivated, and proficient in using MS Word and Excel. This role is well-suited for individuals with 0-1 year of relevant experience who are based in Noida and are looking to contribute to a dynamic and growing company. If you possess the necessary skills, experience, and motivation for this role, we encourage you to apply by sending your CV to careers@batterybhai.com.,

The role involves end-to-end business development for real estate projects in North India, specifically focusing on NCR regions like Noida, Greater Noida, Gurgaon, Ghaziabad, and Delhi. As a candidate, you will be responsible for sourcing and evaluating land deals, conducting due diligence, managing partnerships, and leading transaction processes from initiation to closure. You will need to source new land and redevelopment opportunities across North India, particularly in the specified NCR regions. This involves conducting detailed market research, feasibility studies, competitive analysis, and evaluating potential JV/JD/Outright opportunities through financial modeling and risk assessment. Your role will also include leading deal negotiations with various stakeholders, coordinating due diligence with internal and external teams, and finalizing legal agreements such as MoUs and term sheets. To excel in this role, you must possess strong financial acumen with a good understanding of financial statements, project IRRs, sensitivity analysis, and deal structuring. Proficiency in financial modeling techniques like DCF, ratio analysis, and land valuation will be essential. Additionally, you should have familiarity with regulatory aspects such as land acquisition rules, zoning regulations, RERA guidelines, and local municipal norms across the NCR. Your legal understanding should include a good grasp of title due diligence, ownership documents, land-related legal structures, and MoUs. Negotiation skills will be crucial for leading and closing complex negotiations with multiple stakeholders. Preferred skills for this role include deep knowledge of North India real estate markets, a strong network of industry professionals, and working knowledge of state-specific land laws and conversion norms applicable in the northern region.,

The Associate Director SaaS Product Implementation & Training for the APAC region is responsible for overseeing the regional supply chain consulting team and ensuring the successful deployment and adoption of SaaS solutions in various industries. As a strong leader, you will manage a team of Implementation Consultants, engage with enterprise clients, and customize implementation and training strategies for the APAC market. Additionally, you will be involved in customer implementations as needed. The ideal candidate will possess extensive experience in SaaS implementations, enterprise software deployment, stakeholder management, and a deep understanding of the APAC business landscape. Key Responsibilities APAC Team Leadership & Regional Management Lead, mentor, and manage the team of Implementation Consultants in APAC, ensuring excellence in regional execution. Develop and implement best practices for SaaS implementations and training programs tailored to the APAC market. Monitor team performance, customer satisfaction, and implementation KPIs to drive continuous improvement. Adapt implementation methodologies and customer onboarding strategies to align with local business cultures and regulations in APAC countries. Foster a high-performance culture and support ongoing professional development for the team. SaaS Product Implementation & Customer Onboarding Oversee and execute end-to-end SaaS product implementations for mid-to-enterprise clients in the APAC region. Collaborate with customer stakeholders to gather business requirements, define implementation goals, and manage system configurations, data migrations, and integrations. Ensure smooth transitions during go-live phases and address any risks related to system adoption. Serve as an escalation point for complex technical and implementation challenges. Customer Training & Enablement (APAC Focused) Design and deliver localized training programs tailored to diverse markets within APAC. Conduct live virtual and in-person training sessions to ensure high engagement across different learning styles. Develop and maintain regional training materials customized for local regulatory and compliance considerations. Collect customer feedback and continuously enhance training approaches based on regional user needs. Project & Stakeholder Management Develop detailed project plans for multiple APAC customers to ensure successful implementations. Act as the primary point of contact for regional stakeholders, including enterprise customers, partners, and internal teams. Coordinate across multiple time zones to align with global implementation teams and proactively communicate project status, risks, and mitigation plans. Collaborate with channel partners and resellers in APAC to facilitate smooth SaaS deployments. Process Optimization & Regional Adaptation Continuously refine implementation and training methodologies to align with APAC business norms and customer expectations. Implement automation tools and streamlined workflows to enhance deployment efficiency. Ensure compliance with data security, privacy regulations, and industry-specific standards (e.g., GDPR, PDPA, CCPA, ISO 27001). Analyze customer adoption metrics to improve regional implementation strategies. Customer Success & Retention in APAC Drive high levels of customer satisfaction and engagement across the APAC region. Identify adoption challenges specific to the region and proactively mitigate risks of customer churn. Collect APAC-specific customer insights and relay feedback to product and development teams for localized improvements. Collaborate with Account Managers and Customer Success teams to identify upsell and expansion opportunities. Qualifications & Experience Required: - 10-15+ years of experience in SaaS product implementation, training, or customer success. - 7+ years of experience managing regional or global implementation teams. - Proven ability to lead multi-country teams in APAC with cultural awareness and market knowledge. - Experience working with mid-market and enterprise clients in SaaS software deployment. - Strong knowledge of enterprise software implementation methodologies, system configurations, data migrations, and integrations. - Excellent communication skills in English, proficiency in additional APAC languages preferred. - Strong project management skills and experience with tools like Jira, Asana, or Smartsheet. - Willingness to travel within APAC as required. Preferred: - Experience implementing various enterprise SaaS solutions. - Project management certification such as PMP, PMI-ACP, etc. - Knowledge of APAC compliance, privacy laws, and localization challenges for SaaS software. - Experience collaborating with channel partners, system integrators, or resellers in APAC. Key Competencies & Skills - Leadership & Team Management - Customer Relationship Management - Technical Acumen - Training & Facilitation - Project Management - Process Improvement - Business Acumen Benefits & Perks - Competitive salary and performance-based bonuses. - Health, dental, and vision insurance. - APAC-specific benefits like travel allowances, remote work flexibility, and wellness programs. - Professional development and certification sponsorship. - Retirement plans with employer match. - Work-from-home and hybrid options. - Paid time off, local holidays, and work-life balance initiatives. Why Join Us This role presents an exciting leadership opportunity to drive SaaS implementations in the dynamic APAC market. If you are passionate about customer success, process excellence, and regional team leadership, we look forward to hearing from you!,

The role involves end-to-end business development for real estate projects in North India, focusing on NCR regions like Noida, Greater Noida, Gurgaon, Ghaziabad, and Delhi. As a candidate, you will be responsible for sourcing and evaluating land deals, conducting due diligence, and managing partnerships. Your key responsibilities include sourcing new land opportunities, conducting market research, feasibility studies, and competitive analysis, evaluating potential opportunities through financial modeling, leading deal negotiations, and coordinating due diligence with internal and external teams. You will also support the drafting of legal agreements and build relationships with local stakeholders. To excel in this role, you should possess strong financial acumen, proficiency in financial modeling, regulatory knowledge, legal understanding, and negotiation skills. Preferred skills include regional expertise in North India real estate markets, a strong network of industry contacts, and awareness of legal and municipal regulations applicable in the region. Overall, the ideal candidate will have the ability to identify strategic opportunities, evaluate partners, and lead the transaction process from initiation to closure, contributing to the growth and success of real estate projects in North India.,

As a Business Development Executive at BatteryBhai.com, your primary responsibility will be to reach out to a wide range of merchants and onboard them to our platform. You will be tasked with sourcing product catalogues from these merchants to ensure a diverse range of products are available. Working closely with the IT team, you will play a crucial role in getting these catalogues live on our marketplace. Additionally, you will act as the main point of contact for both existing and new merchants seeking to sell on our platform. Your role will also involve generating market insights and leveraging regional expertise in sourcing strategies. To excel in this role, you must possess a business development mindset coupled with strong operational coordination skills. Your ability to negotiate effectively and persuade merchants will be essential. It is imperative that you can maintain seller engagement with live catalogues and exhibit an assertive approach to driving business growth. Attention to detail and adaptability to a startup environment are key traits for success in this position. Excellent verbal and written communication skills, along with a deep understanding of market trends, will be advantageous. While 0-1 year of relevant experience is preferred, candidates with hands-on experience in channel sales, partner management, and new business development will be given preference. Being process-oriented, self-motivated, and a team player are essential qualities for this role. Proficiency in MS Word and Excel is also required. This position is based in Noida. If you are motivated, possess the necessary skills and experience, we invite you to apply with your CV to careers@batterybhai.com.,

As a Business Development Executive at BatteryBhai.com, you will be responsible for reaching out to a wide array of merchants and onboarding them onto our platform. Your primary duties will include sourcing product catalogues from these merchants, working closely with the IT team to ensure the catalogues go live on our marketplace, and serving as the main point of contact for both existing and new sellers. To excel in this role, you must possess a business development mindset with strong operational coordination skills. Your ability to negotiate effectively and convince merchants to join our platform will be crucial. It is essential that you maintain a proactive approach in driving business and keeping sellers engaged with live catalogues. Attention to detail is paramount in this role, as is the capability to thrive in a startup environment. You should have excellent written and verbal communication skills, a keen understanding of market trends, and hands-on experience in channel sales, partner management, and new business development would be advantageous. If you are process-oriented, self-motivated, and a team player with proficiency in MS Word and Excel, we encourage you to apply. This position requires 0-1 year of relevant experience and is based in Noida. If you believe you possess the necessary skills, experience, and motivation for this role, please submit your CV to careers@batterybhai.com.,