Regional Business Improvement Partner

Role Overview: You will be working as a Field-Level Regional Employee specializing in Process Improvement and Market Analysis. Your primary responsibility will be to optimize operational processes and enhance the understanding of market dynamics within the microfinance sector. By collaborating with field teams, branch managers, and headquarters, you will implement strategies to drive efficiency, effectiveness, and growth in our operations. Key Responsibilities: - Conduct comprehensive assessments of existing operational processes and workflows at the regional and branch level. - Monitor and evaluate the impact of process improvements on key performance indicators such as loan portfolio quality, center meeting, CGT/GRT, client satisfaction, and operational costs. - Collaborate with branch managers, field staff, audit, IT, training, and Marcom teams to develop and implement process optimization initiatives. - Provide support and guidance on new processes, tools, and best practices for improvement. - Conduct market research and analysis to identify emerging trends, opportunities, and threats within the microfinance sector at the regional level. - Monitor competitor activities, product offerings, and pricing strategies to inform market positioning and strategy. - Analyze client demographics, preferences, and behavior to identify opportunities for product innovation and expansion. - Prepare regular reports and presentations summarizing key findings, insights, and recommendations from process improvement initiatives and market analysis activities. Qualifications Required: - Bachelor's Degree in Business Administration, Economics, Finance, or related field. - Master's Degree (Preferred),