Receptionist/Administration

NivaraStays

1 years

2 Lacs

india

Posted:16 hours ago| Platform: GlassDoor logo

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Skills Required

management documentation communication maintenance resolve billing payments

Work Mode

On-site

Job Type

Full Time

Job Description

Key ResponsibilitiesGuest Management

Welcome guests warmly and assist with check-in and check-out processes.
Handle reservations, phone inquiries, booking confirmations, and emails.
Maintain a professional and pleasant guest experience at all times.

Front Desk Operations

Manage front desk activities including visitor logs, room key management, and billing.
Update booking platforms (OTA portals) with availability whenever needed.
Maintain records, files, and documentation accurately.

Communication & Coordination

Act as the communication point between guests and internal departments housekeeping, maintenance, and management.
Resolve guest complaints promptly or escalate them when required.

Cash & Billing Management

Handle payments, generate invoices, and maintain daily cash reports.
Ensure accuracy in billing and financial transactions.

General Administration

Maintain cleanliness and organization of the front office area.
Manage office supplies, stationery, and basic administrative tasks.

Ready to work in Rotational shifts /Night shifts depending on property requirements.

Excellent communication skills.

Experience of 1+ years in the relevant field is recommended.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

More Jobs at NivaraStays

Receptionist/Administration

india

1.0 - 1.0 yrs

INR 2 - 2 Lacs

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