Receptionist/Administration

Candidates should be smart, presentable & fluent in English & Hindi.

KRA (KEY RESULT AREAS)

· Manage the front desk/reception in the best possible manner.

· Ensure the front desk/reception area is neat & tidy.

· Attend to patients promptly & professionally.

· Should be able to handle patients efficiently at the reception area.

· Attend to in-coming calls from patients.

· Talk to patients as per Company norms.

· Maintain, enter & record patients’ data in the system.

· Monitor and record petty cash payments, handle balance petty cash, prepare travel vouchers, basic cashiering duties, basic book-keeping duties etc.

· Send daily/timely reports to HO.

· Assist Centre Manager in day to day tasks.

Experience in Tele-calling/tele-sales will be an advantage.

NOTE: If you are physically absent for any reason, you must ensure that all tasks related to you should run smoothly. And you can do this with proper planning, communication, coordination & follow-ups.

Requirements:

· Formal attire; western formals preferred.

· Good & positive body language.

· Smile & greetings are a must.

· Good knowledge about the Company.

· Good etiquette.

· Good manners.

· Good communication.

· Computer savvy.

· Should be able to handle irate patients.

· Should never leave the front desk/reception empty.

· Should never be busy with personal mobile phone.

· Should always carry a patient first attitude.

· Should be dedicated, spontaneous & self-driven.

· Should execute responsibilities in an impeccable manner.

· Should lead by example.

· Should be good in team work.

· Should never compromise on work standard.

· Should have a strong sense of ownership & integrity.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time

Experience:

• total work: 1 year (Preferred)

Work Location: In person