Receptionist

A Receptionist is the first point of contact for visitors, clients, and callers at an organization. The role involves managing front desk operations, providing administrative support, and ensuring a welcoming and professional environment. Receptionists play a key role in maintaining smooth communication and organization within the workplace.

Key Responsibilities:

• Greeting & Assisting Visitors: Welcome visitors, clients, and guests with a friendly, professional demeanor and direct them to the appropriate person or department.
• Answering & Directing Calls: Handle incoming calls, direct them to the correct individual or department, and take messages when necessary.
• Appointment Scheduling: Manage appointments, meeting rooms, and calendars for staff members or executives, ensuring efficient time management.
• Administrative Support: Perform general administrative tasks such as filing, data entry, mail sorting, and office organization.
• Maintaining Reception Area: Keep the reception area neat and welcoming, ensuring it reflects the organization’s image.
• Handling Inquiries: Respond to inquiries in person, by phone, or via email, providing accurate information or redirecting queries as needed.
• Mail & Deliveries: Manage incoming and outgoing mail and packages, ensuring proper distribution within the organization.
• Record Keeping: Maintain and update client, visitor, or employee records, ensuring accuracy and confidentiality.
• Managing Office Supplies: Monitor office supplies inventory and coordinate reordering to maintain stock levels.
• Supporting Other Departments: Assist with other administrative or operational tasks as required, including coordination with HR, accounts, or management.

Skills & Qualifications:

• Strong communication skills, both verbal and written.
• Organizational skills with the ability to multitask in a fast-paced environment.
• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and basic office equipment (phones, fax machines, copiers).
• Professional appearance and a welcoming, positive attitude.
• Ability to handle confidential information with discretion.
• Strong customer service orientation and problem-solving skills.
• Previous experience in an office environment or customer-facing role is often preferred.

A receptionist plays a critical role in creating a positive first impression for clients and visitors while ensuring efficient office operations. The position requires a blend of interpersonal, organizational, and administrative skills to keep the front office running smoothly.

Job Type: Full-time

Pay: From ₹9,000.00 per month

Work Location: In person