Receptionist, telecaller

Job Description

We are looking for a motivated and result-oriented Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound queries, and converting leads into business opportunities. You must have excellent communication skills and a customer-centric approach. Key Responsibilities: Make outbound calls to prospective customers and explain products/services. Answer inbound customer calls and resolve queries effectively. Generate leads and convert them into sales or appointments. Maintain a database of customer information and update CRM regularly. Follow up on leads and maintain customer relationships. Achieve daily/weekly/monthly targets set by the team leader. Handle customer objections and provide appropriate solutions. Report daily performance to the supervisor/manager. Requirements: High School diploma or equivalent (Bachelor's preferred). Proven experience as a telecaller or similar role (preferred but not mandatory). Excellent verbal communication skills in [mention languages, e.g., English, Hindi]. Good interpersonal and customer service skills. Basic computer knowledge and familiarity with CRM systems. Ability to work under pressure and meet sales target Job Types: Full-time, Fresher Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Language: Hindi (Preferred) English (Required) Work Location: In person