Receptionist

Job Description

Designation: Receptionist Educational Qualification: Bachelors degree in any discipline from a recognized university. (Additional certification in front office management, communication, or customer service will be an added advantage.) Age: 22 to 35 years Experience: Minimum 2 to 3 years of experience in a front desk, customer service, or administrative support role. Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment such as printers, intercom systems, and phone consoles. Strong verbal and written communication skills. Pleasant personality, with excellent interpersonal and customer-handling abilities. Ability to manage multiple tasks and prioritize effectively. Role Summary: The Receptionist serves as the first point of contact for visitors, students, staff, and stakeholders at Indira University. This role is essential in maintaining a welcoming and professional front office environment while providing administrative support and ensuring effective communication across departments. Roles and Responsibilities: Greet and assist visitors, students, and staff in a courteous and professional manner. Answer, screen, and direct phone calls and emails to appropriate departments. Maintain visitor records and issue visitor passes as per university protocols. Manage the reception area to ensure it is tidy, presentable, and equipped with necessary materials (e.g., brochures, forms). Provide accurate information about university programs, locations, and services. Handle incoming and outgoing mail, deliveries, and courier services. Schedule and manage appointments and meeting room bookings. Assist with administrative tasks such as filing, photocopying, and document handling. Coordinate with departments to ensure timely resolution of visitor/student queries. Support university events and front-desk logistics as required. Maintain confidentiality and uphold university standards in all communications and interactions.