Receptionist

Job Overview

Do you have pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role.

We are looking for a Receptionist for our front desk. Your role is to provide customer support and accordingly redirect the phone calls to the respective departments. You will be first point of contact between a customer and company. Your role is to maintain the logbook, arrange meetings according to the available timings, manage the visitors list and keep a record of mails and phone calls received.

Responsibilities

• Greeting customers with pleasant attitude and responding to their queries efficiently.
• Managing the meetings and list of attendees.
• Organizing mails and dispatching them to the respective departments.
• Receiving calls forwarding them to the respective employee or department.
• Providing relevant information to the customers who visit or calls.
• Handling queries and maintaining their records.
• Following up with the customers and making sure their issues are resolved.
• Performing various clerical tasks such as faxing, mailing and making phone calls.
• Keeping inventory of office materials such as stationery, papers, files etc.

Requirements

• Bachelor’s degree in any discipline.
• 2 years of working as a Customer Service Representative or relevant position.
• Excellent verbal and non verbal communication skills.
• Proficient in Microsoft Office.
• Pleasant personality.
• Excellent time management and organizational skills.