Job Title: Receptionist Department: Front Office / OPD Reporting To: Administrator Job Summary: The Receptionist is responsible for managing all front desk operations, ensuring smooth and efficient patient registration, handling OPD processes, collecting payments, issuing receipts, and providing courteous and professional assistance to patients and visitors. Key Responsibilities: 1. Patient Registration: Register new and follow-up patients accurately in the hospital system. Verify and update patient details (personal information, contact, and referral sources). Generate and provide registration numbers or ID cards. 2. OPD Management: Schedule and manage OPD appointments for consultants. Guide patients to the respective departments or doctors. Coordinate with nursing and billing staff for smooth patient flow. 3. Payment Collection & Receipts: Collect consultation, registration, and procedure fees. Generate and issue receipts to patients. Maintain accurate daily cash records and submit reports to the accounts department. 4. Front Office Operations: Attend incoming calls and handle inquiries politely and efficiently. Maintain a welcoming and organized reception area. Assist in handling patient feedback and complaints professionally. Coordinate with other departments for patient-related requirements. 5. Documentation & Record Maintenance: Maintain daily patient logs and OPD registers. Ensure confidentiality and proper handling of patient information. Support administrative work as required by management. Skills and Qualifications: Minimum Qualification: Graduate (preferably in any stream). Computer literate with knowledge of hospital management software. Good communication and interpersonal skills. Ability to multitask and remain calm under pressure. Pleasant personality and patient-friendly attitude. Work Experience: 1–2 years of experience in a hospital or healthcare front office (preferred). Freshers with good communication skills may also be considered. Job Types: Full-time, Permanent Pay: From ₹9,000.00 per month Benefits: Paid time off Work Location: In person
Job Title: ICU Nurse Department: Intensive Care Unit (ICU) Reports To: Admin and HR Employment Type: Full-time Job Summary: The ICU Nurse is responsible for providing high-quality nursing care to critically ill patients requiring intensive monitoring and treatment. The nurse ensures patient safety, accurate assessment, timely intervention, and continuous communication with physicians and multidisciplinary teams to achieve optimal patient outcomes. Key Responsibilities: 1. Patient Care and Monitoring: Provide continuous and comprehensive nursing care to critically ill patients. Monitor vital signs (ECG, SpO₂, BP, temperature, respiratory rate) and promptly report abnormalities. Administer prescribed medications, fluids, and infusions accurately. Operate and manage ICU equipment (ventilators, infusion pumps, cardiac monitors, defibrillators, etc.). Assist physicians during procedures such as intubation, central line insertion, and code blue resuscitation. Maintain accurate and updated patient records, nursing notes, and treatment charts. 2. Clinical and Technical Competence: Ensure proper infection control and aseptic techniques at all times. Manage patients on mechanical ventilation and perform suctioning as needed. Monitor intake and output (I/O) meticulously and report any discrepancies. Perform routine nursing procedures such as dressing changes, catheterization, and positioning to prevent pressure sores. Handle emergency situations calmly and efficiently following ICU protocols. 3. Communication and Coordination: Coordinate with intensivists, resident doctors, physiotherapists, and other healthcare professionals for patient care. Communicate effectively with patients’ relatives, providing emotional support and updates as per hospital policy. Participate in shift handovers, ensuring seamless communication and patient continuity. 4. Documentation and Reporting: Maintain accurate, legible, and timely documentation of all nursing activities and observations. Report incidents, equipment failures, or adverse events immediately to the concerned authority. 5. Quality, Safety, and Compliance: Adhere to hospital policies, NABH/JCI standards, and ICU protocols. Participate in infection control audits, training sessions, and continuous quality improvement programs. Ensure safe disposal of biomedical waste according to hospital guidelines. Qualifications and Requirements: Education: GNM / B.Sc. Nursing / M.Sc. Nursing (Registered Nurse with State Nursing Council) Experience: 1–3 years of experience in ICU or critical care preferred (freshers with training may be considered). Skills: Proficiency in ICU equipment and emergency procedures Strong clinical assessment and decision-making skills Excellent communication and teamwork abilities Compassion, empathy, and emotional resilience Working Conditions: Rotational shifts (morning/evening/night) Exposure to critically ill patients and high-stress environments Continuous professional development and in-service training provided Performance Indicators: Patient safety and satisfaction Accuracy in documentation and reporting Compliance with infection control and ICU protocols Responsiveness during emergencies Teamwork and communication effectiveness Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Job Title: Receptionist Department: Front Office / OPD Reporting To: Administrator Job Summary: The Receptionist is responsible for managing all front desk operations, ensuring smooth and efficient patient registration, handling OPD processes, collecting payments, issuing receipts, and providing courteous and professional assistance to patients and visitors. Key Responsibilities: 1. Patient Registration: Register new and follow-up patients accurately in the hospital system. Verify and update patient details (personal information, contact, and referral sources). Generate and provide registration numbers or ID cards. 2. OPD Management: Schedule and manage OPD appointments for consultants. Guide patients to the respective departments or doctors. Coordinate with nursing and billing staff for smooth patient flow. 3. Payment Collection & Receipts: Collect consultation, registration, and procedure fees. Generate and issue receipts to patients. Maintain accurate daily cash records and submit reports to the accounts department. 4. Front Office Operations: Attend incoming calls and handle inquiries politely and efficiently. Maintain a welcoming and organized reception area. Assist in handling patient feedback and complaints professionally. Coordinate with other departments for patient-related requirements. 5. Documentation & Record Maintenance: Maintain daily patient logs and OPD registers. Ensure confidentiality and proper handling of patient information. Support administrative work as required by management. Skills and Qualifications: Minimum Qualification: Graduate (preferably in any stream). Computer literate with knowledge of hospital management software. Good communication and interpersonal skills. Ability to multitask and remain calm under pressure. Pleasant personality and patient-friendly attitude. Work Experience: 1–2 years of experience in a hospital or healthcare front office (preferred). Freshers with good communication skills may also be considered. Job Types: Full-time, Permanent Pay: From ₹9,000.00 per month Benefits: Paid time off Work Location: In person
Job Title: ICU Nurse Department: Intensive Care Unit (ICU) Reports To: Admin and HR Employment Type: Full-time Job Summary: The ICU Nurse is responsible for providing high-quality nursing care to critically ill patients requiring intensive monitoring and treatment. The nurse ensures patient safety, accurate assessment, timely intervention, and continuous communication with physicians and multidisciplinary teams to achieve optimal patient outcomes. Key Responsibilities: 1. Patient Care and Monitoring: Provide continuous and comprehensive nursing care to critically ill patients. Monitor vital signs (ECG, SpO₂, BP, temperature, respiratory rate) and promptly report abnormalities. Administer prescribed medications, fluids, and infusions accurately. Operate and manage ICU equipment (ventilators, infusion pumps, cardiac monitors, defibrillators, etc.). Assist physicians during procedures such as intubation, central line insertion, and code blue resuscitation. Maintain accurate and updated patient records, nursing notes, and treatment charts. 2. Clinical and Technical Competence: Ensure proper infection control and aseptic techniques at all times. Manage patients on mechanical ventilation and perform suctioning as needed. Monitor intake and output (I/O) meticulously and report any discrepancies. Perform routine nursing procedures such as dressing changes, catheterization, and positioning to prevent pressure sores. Handle emergency situations calmly and efficiently following ICU protocols. 3. Communication and Coordination: Coordinate with intensivists, resident doctors, physiotherapists, and other healthcare professionals for patient care. Communicate effectively with patients’ relatives, providing emotional support and updates as per hospital policy. Participate in shift handovers, ensuring seamless communication and patient continuity. 4. Documentation and Reporting: Maintain accurate, legible, and timely documentation of all nursing activities and observations. Report incidents, equipment failures, or adverse events immediately to the concerned authority. 5. Quality, Safety, and Compliance: Adhere to hospital policies, NABH/JCI standards, and ICU protocols. Participate in infection control audits, training sessions, and continuous quality improvement programs. Ensure safe disposal of biomedical waste according to hospital guidelines. Qualifications and Requirements: Education: GNM / B.Sc. Nursing / M.Sc. Nursing (Registered Nurse with State Nursing Council) Experience: 1–3 years of experience in ICU or critical care preferred (freshers with training may be considered). Skills: Proficiency in ICU equipment and emergency procedures Strong clinical assessment and decision-making skills Excellent communication and teamwork abilities Compassion, empathy, and emotional resilience Working Conditions: Rotational shifts (morning/evening/night) Exposure to critically ill patients and high-stress environments Continuous professional development and in-service training provided Performance Indicators: Patient safety and satisfaction Accuracy in documentation and reporting Compliance with infection control and ICU protocols Responsiveness during emergencies Teamwork and communication effectiveness Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person