The Receptionist is responsible for managing front-office operations, greeting visitors, handling phone calls, coordinating administrative support, and ensuring smooth communication within the organization. This role creates the first impression of the company and requires excellent communication and customer service skills.

2. Key Responsibilities

Front Desk Management

Greet and welcome visitors in a professional and polite manner.
Maintain visitor register, issue visitor passes, and coordinate visitor movement.
Handle incoming calls, direct them to the concerned departments, and take messages when required.
Manage courier incoming/outgoing documentation and dispatch.

Administrative Support

Manage front-desk cleanliness, meeting rooms, and waiting areas.
Assist in scheduling meetings, conference room bookings, and follow-ups.
Handle daily administrative tasks like printing, scanning, and filing documents.
Maintain office supplies stock and coordinate with vendors for replenishment.

Communication & Coordination

Support HR/Admin team with documentation and employee coordination.
Manage incoming emails related to reception and forward them appropriately.
Assist in organizing internal events or meetings when required.

Record & Document Management

Maintain attendance or visitor logs.
Assist in maintaining courier records, asset registers, and other admin files.

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