Receptionist

A receptionist's job description involves managing front-office operations, including greeting visitors, answering and directing phone calls, and providing administrative support. Key responsibilities include handling correspondence, scheduling appointments, managing inquiries, and maintaining a welcoming office environment. Essential skills are strong communication, customer service, multitasking, and computer proficiency, particularly with Microsoft Office. Core responsibilities

• Guest and visitor management: Greet and assist visitors, sign them in, and issue visitor badges.
• Communication: Answer, screen, and direct phone calls to the appropriate personnel.
• Administrative support: Handle incoming and outgoing mail, manage correspondence, and perform general clerical duties.
• Scheduling: Manage appointments, meetings, and calendars.
• Office upkeep: Maintain a clean and organized reception area, and ensure office supplies are stocked.

Required skills and qualifications

• Communication: Excellent verbal and written communication skills are crucial for interacting with clients, visitors, and staff.
• Customer Service: A customer-service orientation is essential for creating a positive first impression.
• Technical Proficiency: Familiarity with office equipment, such as multi-line phone systems, and software like Microsoft Office (Word, Outlook).
• Multitasking: The ability to handle multiple tasks simultaneously, such as answering phones while greeting a visitor.
• Organization: Strong organizational skills and attention to detail to manage records and administrative tasks effectively.
• Problem-solving: The ability to resolve issues and answer guest or employee questions efficiently.
• Professionalism: A friendly, courteous, and professional demeanor is key to representing the company well.

Example job title variations

• Receptionist / Front Office Executive
• Front Desk Receptionist
• Receptionist and Telephone Operator
• Receptionist cum Admin

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person