Receptionist

Job Summary:

Ministry of Skin is seeking a friendly and professional Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication and organizational skills, with a strong ability to multitask and prioritize duties effectively. As the face of our clinic, the Receptionist plays a crucial role in providing exceptional customer service and maintaining a welcoming environment for all.

Key Responsibilities:

Front Desk Operations -

• Greet clients and visitors with a warm and welcoming attitude.
• Answer incoming calls promptly and direct them to the appropriate department or individual.
• Manage the clinic's appointment schedule and ensure timely updates and modifications.
• Handle walk-in inquiries and provide information about the services offered by the Ministry of Skin.

Client Interaction -

• Assist clients with check-in and check-out procedures, ensuring a smooth and efficient process.
• Address client inquiries and concerns in a courteous and professional manner.
• Maintain confidentiality and discretion when handling client information.

Administrative Support -

• Perform administrative tasks such as filing, photocopying, and data entry as needed.
• Maintain cleanliness and organization of the reception area.
• Assist with inventory management and the ordering of office supplies.

Appointment Management -

• Schedule appointments for clients based on the availability of staff and treatment rooms.
• Confirm appointments via phone calls or email and send reminders to clients as necessary.
• Coordinate with other departments to ensure the smooth execution of appointments.

Communication Liaison -

• Serve as a communication liaison between clients and staff members.
• Relay messages accurately and promptly to the appropriate recipients.
• Collaborate with other team members to address client needs and requests effectively.

Problem Resolution -

• Handle client complaints or issues with empathy and professionalism.
• Escalate unresolved matters to the appropriate supervisor or manager as needed.

Additional Responsibilities -

• Maintain a professional and presentable appearance at all times.
• Possess strong interpersonal skills and the ability to build rapport with clients.
• Stay updated on clinic policies, services, and promotions to provide accurate information to clients.
• Be proactive in assisting clients and anticipating their needs to ensure a positive experience.
• Demonstrate proficiency in using office equipment such as telephones, computers, and printers.

What we are looking for -

• A high school diploma or equivalent qualification is required.
• Prior experience in a receptionist or customer service role is preferred.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in basic computer applications (MS Office, email, etc.).
• Friendly and professional demeanor with a customer-centric approach.

How to Apply -

Interested candidates are invited to submit their resumes and cover letters to [email protected], indicating "Application for Receptionist Position - Ministry of Skin" in the subject line. Please include details of relevant experience and why you are well-suited for this role.

Deadline for Applications -

The Ministry of Skin values diversity and inclusion in the workplace and encourages individuals from all backgrounds to apply. We appreciate all applicants for their interest in joining our team and will contact only those selected for an interview.

Job Type: Full-time

Pay: ₹360,000.00 - ₹420,000.00 per year

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Expected Start Date: 09/12/2025