Receptionist (Male )

Key Responsibilities:Reception Duties:

• Welcome and assist patients, visitors, and vendors courteously.
• Provide accurate information regarding hospital services, departments, doctors, and timings.
• Maintain a calm and professional demeanor, especially during peak hours.

Appointment Desk Duties:

• Schedule, confirm, and reschedule patient appointments through phone, walk-in, or online systems.
• Maintain updated doctor schedules and coordinate with departments in case of cancellations or delays.
• Ensure all appointment bookings are documented in the HIS (Hospital Information System) or other tools.

Administrative Tasks:

• Register new patients and update existing patient records.
• Collect consultation charges and issue receipts.
• Handle phone calls, emails, and patient inquiries efficiently.
• Ensure the reception area is clean, well-organized, and welcoming.

Coordination & Communication:

• Coordinate with OPD nurses, doctors, diagnostic departments, and billing.
• Inform patients in case of delays, emergencies, or doctor availability changes.
• Maintain confidentiality and professionalism in all patient interactions.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift

Experience:

• Hospital: 3 years (Required)

Language:

• English (Required)

Work Location: In person