Receptionist

Job Description

Greet and welcome patients and visitors in a friendly and courteous manner Manage front desk operations including answering phone calls, responding to inquiries, and scheduling appointments Maintain patient records and ensure timely data entry into the hospital management system Coordinate with visiting doctors, and vendors for smooth daily operations Handle billing, receipts, and basic cashiering duties Handle insurance document duties Maintain cleanliness and a serene environment at the reception area Address patient concerns or direct them to the appropriate department Follow up with patients for appointments, eye check-up sessions, and feedback Ensure all guests follow hospital protocols and procedures