Receptionist in Hyderabad

Key Responsibilities

• Ensure doctor attendance is recorded a,nd coordinate with telesales for patient appointments
• Facilitate investigations and ensure reports are provided to patients and doctors for OPD cases
• Manage OPD billing, cross-consultations, and financial counselling
• Handle cash transactions and ensure proper handover
• Make reminder calls, assist with admissions, and coordinate investigations and other services to enhance patient care
• Reschedule patient appointments as needed and manage vouchers
• Maintain cleanliness and order in reception, diagnostic areas, patient toilets, counselling room, doctors’ rooms, and procedure rooms
• Ensure proper setup and upkeep of tables, systems, aides, cots, and chairs in all relevant areas
• Oversee pthe reparation and issuance of certificates, MLCs, and ensure compliance with SOPs
• Coordinate health check-ups, PAC, and prepare patients for surgeries or admissions
• Maintain adequate stationery supplies and ensure availability of doctor directories, service directories, name boards, visiting cards, and AV aids
• Make pre-admission preparation calls and assist with the admission process
• Document doctor timings, manage patient flow, welcome patients and attendants, and ensure seating arrangements in the OPD area