Receptionist / Front Office Executive

About the Clinic: We are a new-age skin health and aesthetics center committed to providing expert skincare solutions with a personalized touch. We aim to redefine skincare experiences through medical expertise and exceptional service. Role Summary: We are looking for a smart, dynamic, and people-friendly Front Office Executive to be the face and voice of our clinic. The ideal candidate will handle front-desk responsibilities, coordinate appointments, and proactively engage with clients through follow-ups and tele-calls to promote our services. Key Responsibilities: Greet and assist walk-in clients with warmth and professionalism Manage appointments, bookings, and client database Handle incoming calls and inquiries, provide accurate information Conduct outbound calls for tele-marketing and service promotions Follow up with existing clients for reviews, repeat visits, and feedback Maintain reception area cleanliness and ensure a welcoming environment Coordinate with clinic staff to ensure smooth client experience Support marketing campaigns through client outreach (SMS, WhatsApp, phone) Key Skills & Requirements: Excellent communication and interpersonal skills (English, Hindi, Telugu preferred) Confident and persuasive speaking skills for tele-calling Good understanding of customer service and marketing techniques Prior experience in a clinic, spa, or salon setting is preferred Basic computer and CRM software proficiency Polite, professional, and enthusiastic demeanor What We Offer: Friendly and professional work environment Opportunity to grow in marketing and client relationship roles Training on skincare services and client engagement best practices To Apply: Send your resume to dermacraft2025@gmail.com with subject “Application – Front Office Executive at Dermacraft Clinic” or call on 8919987838